Summary
Overview
Work History
Education
Skills
Timeline
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Debra Fox

Las Vegas,NV

Summary

Committed to accuracy and efficiency as achieved through hard work and attention to detail. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work History

Front End Manger/Cahier/Money Center Associate

Smiths Food And Drug
11.2022 - Current
  • Performed various money center services to customers.
  • Answered department phone calls.
  • Prepared bank deposits and corporate cash shipments.
  • Balanced safe, prepared tills, and prepared register bags for next sales date.
  • Sorted and counted coin and currency to make change for associates.
  • Trained new employees on proper cash routines, procedures, and requirements.
  • Developed and maintained professional working relationships with customers, co-workers and vendors to build trust and rapport.
  • Communicated guest and employee requests to management for issue resolution.
  • Followed company policies, procedures, and practices for accurate recordkeeping and loss prevention.

Cahier

Smiths Food And Drug
02.2018 - 11.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Upsold additional products and services to customers, increasing revenue.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Monitored self-checkout systems and provided help in resolving complex problems.


Deli Clerk

Smiths Food And Drug
12.2014 - 02.2018
  • Greeted customers at counter to fulfill requests and answer questions.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Learned other teammates' work tasks to train as backup.
  • Offered product samples to customers, generating additional sales through taste-testing.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.

Cashier

Shop Rite Food Market
05.2013 - 10.2014
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Performed cash, card and check transactions to complete customer purchases.
  • Worked with floor team and managers to meet wide range of customer needs.

Courtesy Clerk

Vons
03.2012 - 05.2013
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Returned unwanted items to correct store locations and restocked shelves.
  • Collected more than 150 shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
  • Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.

Team Member

Del Taco
02.2011 - 02.2012
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong cooperative relationships with coworkers and managers.
  • Operated register to process payments and collect cash payment for order totals.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Frequently inspected production area to verify proper equipment operation.
  • Helped meet changing demands by recommending improvements to business systems or procedures.

Education

Christian Facility

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Edna’s Adult Homecare

GED -

East Meadow High Adult Education
Long Island City, NY
06.2014

Skills

  • Customer Inquiries
  • Cooperative Attitude
  • Microsoft Word
  • Rewards Programs
  • Work Task Prioritization
  • Merchandise Stocking and Replenishing
  • Opening and Closing Procedures
  • Complaint Resolution
  • Shift End Procedures
  • Daily Reporting
  • Clear and Professional Communication

Timeline

Front End Manger/Cahier/Money Center Associate

Smiths Food And Drug
11.2022 - Current

Cahier

Smiths Food And Drug
02.2018 - 11.2022

Deli Clerk

Smiths Food And Drug
12.2014 - 02.2018

Cashier

Shop Rite Food Market
05.2013 - 10.2014

Courtesy Clerk

Vons
03.2012 - 05.2013

Team Member

Del Taco
02.2011 - 02.2012

Christian Facility

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Edna’s Adult Homecare

GED -

East Meadow High Adult Education

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Debra Fox