Debra Fullenwider
Crawfordsville
Summary
Professional office support specialist with extensive experience in coordinating administrative functions and maintaining organized office environments. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
35
35
years of professional experience
Work History
Operations Support Administrative Assistant
Indiana Department of Transportation
09.2021 - 05.2025
- Managed phone and email correspondence and received incoming and outgoing mail and package deliveries
- Completed invoice processing for materials utilized on projects
- Created Purchase orders for fleet equipment, project materials, and labor.
- Assisted with onboarding new hires by setting up access to vendor management systems, issuing fuel cards, and creating ID badges.
- Created Q-Passport for pre-employment and random alcohol/drug screening.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Continually sought methods for improving daily operations, client communications, recordkeeping, and data entry for increased efficiency.
- Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities, and communicate instructions.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality of service.
- Supported company leaders by managing budgets, scheduling appointments, and organizing itineraries.
Administrative Assistant
Deckard Engineering/Surveying
12.2006 - 09.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Purchasing Assistant
Alcoa CSI
01.2001 - 07.2003
- Maintained accurate records of purchases, pricing, and documentation for audit purposes.
- Prepared purchase orders accurately and followed up with suppliers to confirm receipt and delivery schedules.
- Verified receipt of items by comparing items received to items ordered, and resolved shipment order errors with suppliers.
- Processed purchase requisitions and invoices per company procedures.
Administrative Assistant to Manager of Technical Engineering
Reybestos Products Company
02.1998 - 01.2000
- Generated maintenance down time reports, waste reports for IDEM and quarterly review reports.
- Prepared accurate purchase orders for capital projects, shop floor maintenance.
- Ordered and maintained office equipment and supplies.
- Organized engineering technical reports and distributed memorandums.
- Maintained attendance and vacation records for the engineering department of thirty-five people.
- Made travel arrangements, including flight reservations, car rental, and hotel stay.
- Set up conference room and meals for customer visits.
Engineering Records Clerk
Reybestos Products Company
10.1990 - 02.1998
- Organized, tracked, and maintained engineering change orders, engineering change notices, and engineering change requests.
- Logged and notified engineering of new specifications for production use.
- Started all new customer orders by assigning part codes and initiating the authorization of funds required to order tooling.
- Compared new blueprints to old blueprints for revisions and issued them to the production floor.
Education
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Lafayette Beauty Academy
Lafayette, Indiana01.1985
Skills
- Microsoft Word
- QuickBooks
- Oracle
- M5 Fleet Systems
- Office administration
- Administrative support
- Microsoft Excel
- Microsoft outlook
- Customer relations
- Invoice processing
- Multi-line phone systems
- Meeting planning
- Schedule management
- Expense reporting
Timeline
Operations Support Administrative Assistant
Indiana Department of Transportation
09.2021 - 05.2025
Administrative Assistant
Deckard Engineering/Surveying
12.2006 - 09.2020
Purchasing Assistant
Alcoa CSI
01.2001 - 07.2003
Administrative Assistant to Manager of Technical Engineering
Reybestos Products Company
02.1998 - 01.2000
Engineering Records Clerk
Reybestos Products Company
10.1990 - 02.1998
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Lafayette Beauty Academy
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