Debra Gatto
Saint Paul,MN
Summary
Dedicated professional. Excellent verbal and written communicator with a strong background in cultivating positive relationships and exceeding goals. A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help the team achieve company goals.
Overview
12
12
years of professional experience
Work History
Merchandise Assistant Store Manager
Dollar Tree Stores
12.2014 - 08.2018
- Enhanced merchandise presentation by creating visually appealing displays and regularly updating floor layouts.
- Streamlined inventory management processes for increased efficiency in restocking and tracking product availability.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Used props and lighting to enhance appearance and visibility of displays.
- Monitored inventory levels closely to reduce overstock situations, resulting in reduced markdowns and improved profit margins.
- Supported store operations by maintaining accurate records of product information, pricing updates, and shipment schedules.
- Implemented loss prevention measures through diligent monitoring of high-value items and adherence to company security protocols.
- Facilitated smooth communication between departments during special events or promotions, ensuring seamless execution at all times.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
Customer Service - Inside Sales
Filtration Products Corporation
08.2012 - 04.2014
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Boosted sales through effective product recommendations tailored to individual customer needs.
- Managed high call volume while maintaining professional and friendly demeanor with all customers.
- Maintained up-to-date knowledge of products, features, and promotions to better assist customers.
- Developed strong rapport with customers, fostering loyalty and repeat business through attentive service.
- Assisted in inventory management tasks, ensuring accurate stock levels for optimal store performance.
- Prepared invoices, reports, financial statements and other documents.
Dedicated Support Specialist
Health Fitness Corporation
12.2006 - 07.2010
- Enhanced team productivity by streamlining processes and implementing time-saving strategies.
- Developed strong client relationships through consistent communication and attentive service.
- Increased sales revenue with targeted marketing campaigns and strategic product positioning.
- Reduced costs by identifying inefficiencies in operations and implementing cost-saving measures.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
- Mentored junior team members, fostering professional growth through guidance on best practices in industry.
- Followed all company policies and procedures to deliver quality work.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
- Created and delivered presentations to internal and external stakeholders to showcase work.
Education
No Degree - Data Science
DataCamp
Remote12.2024
Associate of Arts - Design And Visual Communications
ITT Technical Institute
Eden Prairie, MN09.2010
Skills
- Microsoft Office Proficiency
- Attention to Detail
- Team leadership
- Customer service
- Training and development
- Time management
- Organizational skills
- Customer Service
Timeline
Merchandise Assistant Store Manager
Dollar Tree Stores
12.2014 - 08.2018
Customer Service - Inside Sales
Filtration Products Corporation
08.2012 - 04.2014
Dedicated Support Specialist
Health Fitness Corporation
12.2006 - 07.2010
No Degree - Data Science
DataCamp
Associate of Arts - Design And Visual Communications
ITT Technical Institute