Summary
Overview
Work History
Education
Skills
Timeline
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Debra Graves

Bradenton,FL

Summary

Reliable, dependable hard working employee seeking a full-time Administrative position offering professional challenges. Offering excellent communication, good judgment, and organization. Successful at managing multiple priorities with a positive attitude and have the willingness to take on added responsibilities to meet team goals.

Overview

36
36
years of professional experience

Work History

Vice President

H. E. Satterwhite, Inc
09.2019 - Current
  • Hired and managed 20 employees to maximize productivity while training staff on best practices and protocols.
  • Identified and solved issues with production, workforce and material sourcing to drive business objectives.
  • Identified and resolved issues between employees, promoting better collaboration and mutual respect
  • Monitored industry trends, keeping current on latest changes and competition in industry
  • Represented organization at industry conferences and events
  • Clarified roles, responsibilities and expectations of staff
  • Established and maintained strong relationships with customers, vendors and strategic partners

Accounts Receivable and Payable/Payroll/Estimator

H. E. Satterwhite, Inc.
02.1987 - Current
  • Prepared and mailed invoices to customers, processed payments and documented account updates.
  • Responded to inbound inquiries regarding accounts and payments.
  • Made outbound calls to vendors and customers to discuss and resolve account needs.
  • Submitted cash and check deposits and generated cash receipts to record money received.
  • Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
  • Entered figures using 10-key calculator to compute data quickly.
  • Quickbooks
  • Account Reconciliation
  • Collections on late or delinquent accounts
  • Prepared material orders to complete projects on time and within budget
  • Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable
  • Negotiated contracts with suppliers and vendors, securing best pricing for materials, labor and equipment

Education

Bachelor of Science - Business Management

Virginia Commonwealth University
Richmond, VA
05.1989

Associate of Arts - Business Administration

State College of Florida
Bradenton, Florida
05.1983

Skills

  • Collection skills
  • Customer Service
  • Account Reconciliation
  • Verbal and Written Communication
  • Balanced Work Ethic
  • Approachable and Outgoing
  • Intuit QuickBooks
  • Relationship building and retention
  • Customer and employee rapport
  • Business administration
  • Staff Management

Timeline

Vice President

H. E. Satterwhite, Inc
09.2019 - Current

Accounts Receivable and Payable/Payroll/Estimator

H. E. Satterwhite, Inc.
02.1987 - Current

Bachelor of Science - Business Management

Virginia Commonwealth University

Associate of Arts - Business Administration

State College of Florida

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Debra Graves