Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Debra Grimm

Lawton,OK

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Offers strong administrative, relationship-building and problem-solving abilities. Pursues opportunities to learn new skills and contribute to group success.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Patient Registration Representative

Comanche County Memorial Hospital
04.2025 - Current
  • Verified insurance coverage to confirm patient coverage for necessary medical services.
  • Gathered demographic and insurance information to register patients for medical appointments.
  • Imaged and scanned patient and registration documentation into electronic patient records.
  • Demonstrated adaptability in handling high-volume periods while maintaining a calm demeanor, resulting in efficient service delivery during peak hours.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Maintained patient confidentiality by adhering to HIPAA regulations and securing sensitive information.
  • Built rapport with diverse populations through excellent interpersonal skills, empathy, and active listening abilities during interactions with patients and families.
  • Streamlined patient registration process by implementing efficient data entry techniques and maintaining organized records.

Routing Specialist

Clear Creek Independent School District
09.2022 - Current
  • Managed the implementation of new routing software platforms, resulting in a smoother workflow transition for the team.
  • Improved routing efficiency by analyzing and optimizing transportation routes.
  • Assisted in the development of training materials for new Routing Specialists, fostering professional growth and knowledge sharing.
  • Implemented GPS tracking technology to monitor driver progress and improve route accuracy.
  • Collaborated with Parents and School Staff to find and create route assignments and student record updates.
  • Organized and compiled State reports.
  • Attended regular trainings to improve microsoft applications and routing skills.
  • Maintained strict adherence to deadlines, successfully delivering reports on time without compromising quality.
  • Conducted regular audits of existing reports to ensure accuracy, relevance, and compliance with organizational standards.

Routing Coordinator

Jarrell Transpotation
07.2021 - 08.2022
  • Assisted driver in monitoring and managing student behaviors to promote safety.
  • Managed emergency bus evacuations with appropriate use of emergency door.
  • Collaborated and communicated with school personnel, students and parents to maintain positive relationships.
  • Worked with Transfinder and Smart tag.
  • Handled and assigned field trips for the district
  • Managed and entered P.O.s
  • Assisted with all hand books and employee directives.

Administrative Assistant

Jarrell Transportation
07.2021 - 07.2022
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
  • Assisted in recruiting, hiring and training of team members.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Executed billing tasks and recorded information in company databases.
  • Managed invoicing and payment processing operations.
  • Worked in team environment to maintain high levels of productivity.
  • Handled all student discipline, referrals and bus videos.

Kitchen Manager

Southwest Foodservice Excellence
08.2018 - 07.2021
  • Maintained productive, efficient approach to all tasks.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers.
  • Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Provided exemplary service to students, staff, and visitors.
  • Served food according to temperature, safety, and presentation guidelines.

Bus Driver

Jarrell ISD Transportation
08.2016 - 2023
  • Performed bus driving duties while keeping student safety in mind to maintain good safety record.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Maintained Texas CDL driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Operated bus and navigation equipment in alignment with company safety, DOT and local traffic standards and regulations.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
  • Maintained and repaired facilities, equipment and tools to achieve operational readiness, safety and cleanliness.

Education

High School Diploma -

Belton High School
Belton, TX
06.2011

Skills

  • Safety-conscious
  • Customer Service
  • Troubleshooting
  • Team Leadership
  • Computer skills
  • Excellent work ethic
  • Relationship-Building
  • Effective communication skills
  • Dependable and reliable
  • Confidentiality Understanding
  • Office administration
  • Commercial Drivers License (CDL)
  • Passenger Behavior Management
  • Efficient Routing
  • Disciplinary Enforcement
  • Accounts Payable and Accounts Receivable
  • Fleet Dispatching
  • Route Navigation Software

Certification

CPI Certified

Timeline

Patient Registration Representative

Comanche County Memorial Hospital
04.2025 - Current

Routing Specialist

Clear Creek Independent School District
09.2022 - Current

Routing Coordinator

Jarrell Transpotation
07.2021 - 08.2022

Administrative Assistant

Jarrell Transportation
07.2021 - 07.2022

Kitchen Manager

Southwest Foodservice Excellence
08.2018 - 07.2021

Bus Driver

Jarrell ISD Transportation
08.2016 - 2023

High School Diploma -

Belton High School

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