Debra Grock
Reno
Summary
Expert in organizing patient records and managing multi-line phone systems in high-volume medical environments. Proficient in transcribing orders, scanning documents, and coordinating various forms. Demonstrates strong technical skills and exceptional organizational abilities in file management and documentation.
Overview
9
9
years of professional experience
Work History
Unit Clerk
Northwest Specialty Hospital
Reno
10.2019 - Current
- Managed patient records and maintained confidentiality standards.
- Assisted in scheduling appointments and coordinating patient flow.
- Communicated effectively with patients and healthcare staff daily.
- Processed incoming calls and directed them to appropriate departments.
- Maintained cleanliness and organization of the reception area.
- Utilized electronic health record systems for data entry tasks.
- Supported administrative tasks like filing and document management.
- Collaborated with team members to enhance service delivery efficiency.
CNA/Unit Clerk
Whittier PIH
Whittier
03.2017 - 01.2018
- Assisted patients with daily living activities and personal care needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and safety of patient environments per healthcare standards.
Education
Certified Nurses Assistant
Cerro Coso Community College
Lake Isabella, CA01-2011
Massage Therapy
Bryman College
Whittier, CA01-2004
Skills
- Medical terminology
- Compliance standards
- Electronic health records
- Healthcare administration
- Customer service
- Problem solving
- Attention to detail
- Replenishing inventory
- Document management
- Transfer coordination
- Medical terminology proficiency
- Discharge support
- Documenting vital signs
- HIPAA compliance
Timeline
Unit Clerk
Northwest Specialty Hospital
10.2019 - Current
CNA/Unit Clerk
Whittier PIH
03.2017 - 01.2018
Certified Nurses Assistant
Cerro Coso Community College
Massage Therapy
Bryman College
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