Debra Hardin

Ensured timely completion of all items from customer submissions via HEB app.

• Verified quality and accuracy of picked items, prioritizing both customer order accuracy and product delivery excellence.
• Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
• Tracked substitutions and informed customers of changes.
• Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
• Delivered groceries through curbside.

• Part of the food demo team in which I would set up station and give customers samples of new products that were featured while demonstrating food safety and sanitation
• Assisted customers with information having to do with food, recipes and helped them locate items throughout the store
• Also worked in the Bulk Department in which I worked alongside Marlene Gage in which is lead
• Worked inventory for department, fronted, helped with displays, sanitized, assisted customers, exercised fifo, washed/sanitized bins, kept department tidy and safe
• Observed strict health and hygiene procedures to maintain food safety.
• Educated customers on proper cooking techniques, leading to improved confidence in their culinary abilities.
• Developed innovative recipes and food pairings for demonstrations, resulting in increased customer interest.
• Prepared demonstration foods and placed on napkins or plates for attractive display.
• Exceeded sales goals through persuasive sales tactics that highlighted key features and benefits of products being demonstrated.

• Ensured smooth and friendly transaction procedures at register.
• Maintained an organized and clutter-free environment.

• Ensured efficient servicing of 300+ Credit Unions each day.
• Managed collection efforts for various overdue accounts.
• Executed updates to personal details, strictly following FDCPA standards.
• At SWBC we service over 300 Credit Unions daily

• Provided consultations for customers seeking beauty products at Estee Lauder.

• Applied makeup for pageants, weddings, graduations, and modeling events.

• Assisted 75-100 bank clients each day with their needs.
• Assisted in password resets, bill pay setup, and credit lines management.
• Submitted disputes for unauthorized activities on check cards.
• Team member of the Associate Helpdesk in which would handle escalated calls, XP Team member in which assisted fellow associates that were new to the Military Banking system and products

• Company Overview: Worked in lobby, drive thru, underground teller (tv teller) walk up and commercial lane
• Assisted customers with all banking needs, deposits, withdrawals, check cashing, change requests, foreign exchange, currency transaction reports, listened and looked opportunities to cross sell bank products, handled large cash amounts, perfect balancing record, team player and motivator
• Also worked customer service counter and safety deposit box desk
• Assisted various other departments in which being bilingual was beneficial
• Excellent balancing record while working for this company
• Worked in lobby, drive thru, underground teller (tv teller) walk up and commercial lane

• Duties consisted of assisting dentist with various procedures, prepared dental trays with instruments, prepared patients, took x-rays, washed and disinfected all instruments then sterilized in autoclave