Debra Hernandez
Med Tech/Caregiver
Bay City,MI
Summary
Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medication Technician/Caregiver
Charter Senior Living
Bay City, Michigan
08.2023 - 07.2024
- Observed and reported any changes in patient condition or behavior associated with medications.
- Performed quality assurance checks for accuracy of medication administration.
- Educated patients about their rights regarding access to their own medical information.
- Complied with applicable laws governing drug distribution practices.
- Maintained accurate records of all medication administered to residents.
- Ensured that all prescribed medications were taken as ordered by physician.
- Verified expiration dates on all medications prior to dispensing them.
- Monitored vital signs before administering medications.
- Responded promptly to requests for assistance from nurses and other staff members.
- Prevented spread of infection by consistent hand washing, universal precautions and special isolation procedures.
- Prepared various medications per shift to distribute to patients orally, topically, or through inhalation.
- Developed and maintained positive relationships with patients, families, and healthcare providers.
- Monitored patients for adverse reactions to medications and reported findings to healthcare professionals.
- Received verbal orders from physicians and other healthcare providers regarding prescriptions and refills.
- Assisted patients with activities of daily living, including medication reminders.
- Assisted with transferring residents in and out of wheelchairs and adaptive equipment.
Guest Assistant
Symphony Tri Cities Assisted Living and Memory Care
Bay City, MI
01.2023 - 08.2023
- Administered medications to guests according to physicians orders and document completion
- Reviewed eMAR each shift to ensure timely administration of medications and treatments
- Ordered medications to ensure adequate supply available
- Answered guest call lights, as well as door and safety alarms promptly
- Observed and reported resident behavior and condition changes to the AL Supervisor
- Completed daily charting, documentation, and reporting as required
- Provided wound care to guests as stated in eMAR
- Participated in training new employees as requested
- Assisted with meals as needed
- Partnered with guests to provide needed/requested assistance with activities of daily living.
Center Sales Manager
Advance America
Saginaw, MI
10.2015 - 07.2022
- Oversaw clerical staff, directing and monitoring sales activities
- Capitalized on emerging trends to sell new goods and services
- Maintained supply quality by enforcing procurement policies and procedures
- Elevated team productivity using practical training and motivational strategies
- Focused sales and marketing efforts on customer preferences and consumer trends
- Boosted interest in company offerings through promotional events and initiatives
- Sustained high customer satisfaction rates with problem resolution and feedback
- Complied with corporate regulations, policies and procedures to maximize safety, security and overall trust in organization and employees
- Obtained overdue payments, reaching out to delinquent account holders to set up repayment plans.
Education
Diploma - Medical Assistant
Northeastern School of Commerce
Bay City, MISkills
- Privacy and confidentiality
- Daily living assistance
- Medical Records Management
- Emergency Response
- Records Updating
- Specimen Collection
- Regulatory Compliance
- Patient Observation
- Safety Management
- Medication Administration
- Patient Care
- Vital signs monitoring
- Wound Care
- CPR Certification
- Bedsore Prevention
- Calm Under Stress
- Time management abilities
- Self Motivation
- Quality Assurance Controls
- Professionalism
- Reliability
- Written Communication
- Excellent Communication
Awards
Graduated with 3.80 GPA
Certification
CPR Certified
References
References available upon request.
Timeline
Medication Technician/Caregiver
Charter Senior Living
08.2023 - 07.2024
Guest Assistant
Symphony Tri Cities Assisted Living and Memory Care
01.2023 - 08.2023
Center Sales Manager
Advance America
10.2015 - 07.2022
Diploma - Medical Assistant
Northeastern School of Commerce