Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Debra Hernandez

New River,AZ

Summary

Experienced professional with 40 years of work experience, including 15 years in management. Reliable, self-directed, and committed to supporting organizational success.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Owner & Operator

Mexigringa
09.2020 - 08.2025
  • Developed menus and oversaw food preparation.
  • Managed daily operations, ensuring quality and customer satisfaction.
  • Developed vendor relationships to secure quality ingredients at competitive prices, enhancing menu offerings..
  • Developed marketing strategies to enhance brand visibility and drive sales growth.
  • Provided customer service, addressing any issues promptly to ensure customer satisfaction and repeat business.

Customer Service / Food Prep (Temporary)

Hy-Vee
09.2024 - 03.2025
  • Customer service
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.

Opener/Customer Service (Temporary)

Tailwind
09.2024 - 03.2025
  • Provided welcoming environment for customers, ensuring positive first impression of business.
  • Supported training of new staff in opening procedures, contributing to knowledgeable and efficient team.
  • Streamlined morning setup process, allowing for smoother operations throughout day.
  • Maintained cleanliness and organization of front entrance, creating inviting atmosphere for customers.

Front Office Manager

Miracle-Ear
01.2015 - 01.2017
  • Supervised front office operations, ensuring high-quality customer service and satisfaction
  • Verified insurance coverage and completed necessary insurance documents for corporate office
  • Managed appointment scheduling, optimizing staff availability and client flow.
  • Implemented filing system improvements that increased accessibility of documents for team members.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Skills

Office & Operations Management

Certification

Food Handler Certification

Timeline

Customer Service / Food Prep (Temporary)

Hy-Vee
09.2024 - 03.2025

Opener/Customer Service (Temporary)

Tailwind
09.2024 - 03.2025

Owner & Operator

Mexigringa
09.2020 - 08.2025

Front Office Manager

Miracle-Ear
01.2015 - 01.2017
Debra Hernandez