Experienced professional with 40 years of work experience, including 15 years in management. Reliable, self-directed, and committed to supporting organizational success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Owner & Operator
Mexigringa
09.2020 - 08.2025
Developed menus and oversaw food preparation.
Managed daily operations, ensuring quality and customer satisfaction.
Developed vendor relationships to secure quality ingredients at competitive prices, enhancing menu offerings..
Developed marketing strategies to enhance brand visibility and drive sales growth.
Provided customer service, addressing any issues promptly to ensure customer satisfaction and repeat business.
Customer Service / Food Prep (Temporary)
Hy-Vee
09.2024 - 03.2025
Customer service
Self-motivated, with a strong sense of personal responsibility.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Opener/Customer Service (Temporary)
Tailwind
09.2024 - 03.2025
Provided welcoming environment for customers, ensuring positive first impression of business.
Supported training of new staff in opening procedures, contributing to knowledgeable and efficient team.
Streamlined morning setup process, allowing for smoother operations throughout day.
Maintained cleanliness and organization of front entrance, creating inviting atmosphere for customers.
Front Office Manager
Miracle-Ear
01.2015 - 01.2017
Supervised front office operations, ensuring high-quality customer service and satisfaction
Verified insurance coverage and completed necessary insurance documents for corporate office
Managed appointment scheduling, optimizing staff availability and client flow.
Implemented filing system improvements that increased accessibility of documents for team members.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.