Debra Herndon
Crestview,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
General Manager
McDonald's
Niceville, FL
08.2018 - Current
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Ensured compliance with local health department regulations regarding food safety standards.
Sales Clerk
Tom Thumb Food Stores
Niceville, FL
03.2017 - 08.2018
- Processed sales transactions accurately and efficiently utilizing POS systems.
- Stocked shelves with merchandise ensuring adequate inventory levels were maintained.
- Balanced cash drawer at the end of each shift using appropriate methods of verification such as counting money or comparing receipts against daily totals.
Shift Leader
Whatabuger
Niceville, FL
11.2011 - 03.2017
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
- Adhered to all health code regulations while preparing food items for customers.
- Assisted in training new employees on shift operations.
Education
High School Diploma -
Freeport High School
Freeport, FL05-2012
Skills
- Schedule Management
- Operations Oversight
- Staff Supervision
- Team Player
- Counting Inventory
- Quick learner
Certification
- Servsafe certified Expires 2029
- Hamburger University 2020
References
References available upon request.
Timeline
General Manager
McDonald's
08.2018 - Current
Sales Clerk
Tom Thumb Food Stores
03.2017 - 08.2018
Shift Leader
Whatabuger
11.2011 - 03.2017
High School Diploma -
Freeport High School