Accomplished leader at RMC Health System, adept in fostering high-performing teams and driving significant improvements in quality, clinical documentation and utilization management. Excelled in staff development and operations management, enhancing team collaboration and compliance. Leveraged project management and relationship-building skills to negotiate favorable contracts and implement innovative solutions, significantly boosting efficiency and employee engagement.
Hi, I’m
Debra Holmes
Oxford,AL
Summary
Overview
26
years of professional experience
1
Certification
Work History
RMC Health System
Director, Quality/Utilization Mgmt/Clinical Documentation Specialist
08.2013 - Current
Job overview
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Negotiated favorable contracts with vendors for reduced costs and improved service quality.
- Fostered culture of innovation, encouraging utilization of cutting-edge solutions including but not limited to AI.
RMC Health System
Clinical Documentation Specialist Manager
06.2006 - 08.2013
Job overview
- Facilitated interdisciplinary collaboration between physicians, nurses, case managers, coders, and other relevant stakeholders regarding the appropriate representation of patient severity levels within EHRs.
- Analyzed data from audits to identify areas for improvement in clinical documentation processes, implementing targeted interventions for positive change.
- Maintained strong knowledge of medical terminology, diseases and conditions and procedures.
- Collaborated with multidisciplinary teams to develop best practices in clinical documentation, streamlining processes and reducing errors.
- Played an integral role in the successful implementation of new EHR software, providing valuable input during system design phases and facilitating seamless transition periods for all involved parties.
- Ensured compliance with regulatory standards and guidelines through meticulous attention to detail in completing clinical documentation tasks.
- Carefully reviewed patient files for clarity on diseases, diagnoses and procedures to determine quality of care.
- Served as a resource for healthcare professionals seeking guidance on various aspects of clinical documentation, fostering effective communication among team members.
- Queried physicians regarding missing or unclear health record documentation and requested further information for clarification purposes and to accurately reflect severity of illness and risk of mortality.
- Secured accurate clinical documentation by promptly executing queries to healthcare providers and support staff, and offering timely guidance and support.
- Reduced risk exposure by promptly addressing any identified discrepancies or inconsistencies within patient records.
RMC Health System
Quality Improvement Analyst
02.1999 - 06.2006
Job overview
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
- Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
- Implemented predictive analytics techniques that enabled proactive adjustments to business strategies based on emerging trends.
- Streamlined reporting procedures by creating user-friendly dashboards for easy access to key performance indicators and opportunities for improvement.
- Streamlined reporting processes, significantly reducing time required to generate insights.
- Streamlined data collection methods to improve speed and accuracy of analysis.
- Enhanced report accuracy, conducting thorough data audits on regular basis.
- Spearheaded project to integrate new analytics software, boosting data analysis capabilities.
- Improved decision-making processes, providing senior management with detailed analysis and actionable insights.
- Developed comprehensive training materials for new analysts, improving onboarding efficiency.
- Generated reports detailing findings and recommendations.
- Maintained database systems to track and analyze operational data.
Education
Columbia Southern UniversityOrange Beach, AL
MBA from Healthcare Management
08.2024
University Overview
- GPA 4.0
Jacksonville State UniversityJacksonville, AL
Bachelor of Science from Nursing
12.2017
University Overview
- Dean's List 2016/2017
Gadsden State Community CollegeGadsden, AL
Associate of Applied Science from Nursing
1989
University Overview
Skills
- Verbal and written communication
- Staff Development
- Hiring and Retention
- Financial Reporting
- Rules and regulations
- Relationship Building
- People Management
- Operations Management
Affiliations
Affiliations
- Alabama Association of Health Information Management
- Association of Clinical Documentation Improvement Specialists
Certification
Certified Clinical Documentation Specialist
Timeline
Director, Quality/Utilization Mgmt/Clinical Documentation Specialist
RMC Health System
08.2013 - Current
Clinical Documentation Specialist Manager
RMC Health System
06.2006 - 08.2013
Quality Improvement Analyst
RMC Health System
02.1999 - 06.2006
Columbia Southern University
MBA from Healthcare Management
Jacksonville State University
Bachelor of Science from Nursing
Gadsden State Community College
Associate of Applied Science from Nursing
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