Debra Jordan
Naperville,IL
Summary
Experienced Principal Data Governance Consultant with a proven track record of developing and implementing data governance strategies and processes to ensure data management compliance, and security. Skilled in establishing data governance frameworks, policies, standards and procedures to maximize data assets' value while minimizing risks. Excellence in collaborating with cross-functional teams as the Data Quality Agile Product Owner, managing the data quality roadmap and fostering a culture of data accountability. Adept at reviewing, implementing and leveraging data management tools and technologies to drive data governance initiatives, including Metadata Management, Data Quality, Sensitive Data Protection, and Data Stewardship. Committed to maintaining data integrity and compliance with required regulations to support the organization and informed decision-making."
Overview
37
37
years of professional experience
1
1
Certification
Work History
Principal Consultant/Agile Product Owner
Discover Financial Services
02.2019 - 01.2021
- Applied Agile Methodology expertise, as a Product Owner and Scrum Master, to support project strategies and deliverables
- Developed and directed onsite training for stakeholders on use of Data Quality and Data Profiling technology and processes.
- Oversaw Data Quality team and maintained quality-minded schedules to meet stakeholder priorities and deadlines.
- Collaborated with cross functional teams and stakeholders from concept through final delivery of the Data Quality product and service.
- Created and optimized records management strategies to coordinate and protect information.
- Collaborated with cross-functional teams to define, strategize, and implement data quality and data profiling solutions
- Devised and implemented processes and procedures to streamline operations.
- Cultivated positive relationships with vendors to deliver timely and cost-effective tools and services.
- Created and managed project plans, timelines and budgets for new tools and technology to support data governance disciplines.
Principal Consultant, Enterprise Data Governance
Discover Financial Services
05.2018 - 02.2019
- Applied [Type] expertise to support company sales and service functions.
- Directed onsite training for business users to maximize productivity.
- Evaluated diverse organizational systems to identify workflow, communication, and resource utilization issues.
- Oversaw project teams and maintained quality-minded schedules.
- Renegotiated outsourcing contracts to save considerable costs.
- Prepared presentations to explain revisions, enhancements and process improvements of organization's systems and programs.
- Collaborated with stakeholders from concept through final delivery of product or service.
- Conducted thorough reviews of data governance processes to devise and deploy improvement strategies.
Senior Associate Enterprise Data Management – Enterprise Data Governance
Discover Financial Services
03.2009 - 02.2019
- Solution Architect for the CCAR MRA2 Audit Assessment. resulting in the design, development and implementation of the enterprise Data Lineage process. This involved senior leadership engagement and agreement of collaborative efforts with various departments on the data lineage template, process, training and the identification of tasks and timeline to successfully complete data lineage for over 350 data attributes.
- Developed the Metadata Framework to capture classification information for enterprise metadata, identifying integration points of the framework with Data Stewardship and the Business Glossary to provide a 360-degree view of all metadata. Further integrated the Metadata Framework and Data Lineage with the Magellan software tool to provide one location for Metadata and source to target information, delivering a master repository of information for business analysts, the ETL team and the data governance team.
- Guest presenter at the 2013 IBM Information On Demand Conference, delivering a presentation on “The Journey to Sensitive Data Governance’
- Developed the Information Asset Data Classification Strategy and process, which includes data analysis of sensitive attributes, data quality, audit and reporting
- Data Governance Project Manager for review and selection of Information/Data Governance tools from such vendors as IBM, Alation, Ab Initio, and Collibra. Project Manager role included requirements gathering, development of test plan, and selection criteria. Tool selection was to support identification/classification of sensitive data, metadata management, data quality and data stewardship.
- Developed a Data Governance Maturity Roadmap, based upon the results of an IBM Data Governance Assessment, working closely with teams to prioritize the data governance focus and deliverables.
- Defined, implemented and enforced data governance policies, standards and procedures, to support data quality and accuracy, metadata management, data sensitive and protection and data stewardship.
- Defined and implemented the Data Architecture Review Board, including process development, training and integration with the Data Governance Council. As part of a Lean Initiative, implemented process improvements such as automated email approvals and a pass-through approval process, resulting in a 40% reduction in the amount of time spent weekly on the DARB administration functions.
Senior Associate, Enterprise Data Management – Emerging Technology and Engineering
Discover Financial Services
01.2007 - 01.2009
- Led assessment and POC of various data management tools and database systems including MySQL, and SQL Server. Also evaluated new features, functions, and utilities of DB2 for z/OS.
- Designed and Implemented the integration of SQL Server DBMS support and development into the Database Management environment, establishing project implementation guidelines and security groups for data protection.
- Managed the SQL Server Consolidation effort, including research, documentation and presentation of the technical justification and the Return On Investment. The consolidation resulted in reducing the number of servers allocated for SQL Server applications and databases from 53 to 18.
Senior Associate, Enterprise Data Management – Database Engineering and Operations
Discover Financial Services
01.1999 - 01.2007
- Managed the Disaster Recovery DBA Team, and developed, coordinated and implemented database backup and recovery standards and procedures that reduced the recovery time for DB2 data from 15 days to less than 22 hours, 2 hours less than the Recovery Time Objective.
- Developed a new DB2 database backup solution to eliminate missed Service Level Agreements due to elongated database backup processing time
- Established roles, responsibilities and best practices for DBA team for utility usage, database maintenance, and reporting, ensuring availability and access management in the production and development environments
- Designed, implemented and managed the DBA User Group, providing opportunities for knowledge share, with multiple technology and business teams, of upcoming product changes, best practices, and open discussion.
IT Specialist, Database Services
IBM Global Services
01.1990 - 01.1998
- Enhanced dump/restore process, resulting in a 50% reduction in database off-site recovery
- Participated in all facets of Data Center Disaster Recovery process, including planning, documentation, training, and process improvement
- Developed a nationally taught IMS and DB/2 recovery and maintenance education course, including a database migration strategy the led to the successful transfer of over 1500 databases in a Data Center Migration Project
- Participated in recruiting and new employee orientation, and provided mentoring to new D/B support team members.
- Automated the application code installation process and initialization/termination of CICS online regions, improving realtime system availability
- Increased real-time customer availability by (4) hrs/day by enhancing problem determination and resolution strategies.
Operations Technical Specialist
IBM Corporation
01.1984 - 01.1990
- Participated on management strategy teams for the successful and timely implementation of all production system solutions
- This included coordination, scheduling and approving all software, hardware and application changes in production, and developing an education course on the IBM 309x operator support procedures
- Supervised help desk support personnel for real-time applications
- Developed and maintained task plans and installation/fallback plans for Operations that led to the error-free migration of a corporate billing application.
Education
B.BA. – Management Information Systems -
Howard University
Washington, D.C12.1983
Franklin Covey Project Management, 7 Habits of Highly Effective People, Leading a Diverse Workforce, Negotiation and Conflict Resolution for BT People, Achieving Results Through Organization Savvy, Cardmember Life Cycle & Payment Industry Overview, Communication Styles: Building a Stronger Team, Crucial Conversations, Influence without Authority, Tableau Fundamentals, Five Choices for Extraordinary Productivity, Developing YOU: Taking Action -
Discover Financial Services
Riverwoods, IL10.2023
Skills
- Technology Research and Implementation
- Strategic Planning and Roadmap Development
- Process Improvement and Optimization
- Team Leadership & Development
- Agile Project Management/Methodology
- Requirements Gathering
- Data Life Cycle Management
- Disaster Recovery Planning
Awards Recognition
President Plate Award Recipient: 2000, 2004, 2005; Numerous DFS SMART COIN acknowledgements.
Volunteer Experience
Volunteer experience includes participated in corporate sponsored Junior Achievement programs as an instructor, 11 years as a Girl Scout Leader for DuPage County, Neuqua Valley High School Parent Committee Officer, NAACP Education Committee member and NAACP Jr. ACTSO coach and mentor.
References
Available Upon Request
Certification
Certified Scrum Product Owner (CSPO) - Scrum Alliance
Certified Scrum Master - In Progress
Timeline
Principal Consultant/Agile Product Owner
Discover Financial Services
02.2019 - 01.2021
Principal Consultant, Enterprise Data Governance
Discover Financial Services
05.2018 - 02.2019
Senior Associate Enterprise Data Management – Enterprise Data Governance
Discover Financial Services
03.2009 - 02.2019
Senior Associate, Enterprise Data Management – Emerging Technology and Engineering
Discover Financial Services
01.2007 - 01.2009
Senior Associate, Enterprise Data Management – Database Engineering and Operations
Discover Financial Services
01.1999 - 01.2007
IT Specialist, Database Services
IBM Global Services
01.1990 - 01.1998
Operations Technical Specialist
IBM Corporation
01.1984 - 01.1990
B.BA. – Management Information Systems -
Howard University
Franklin Covey Project Management, 7 Habits of Highly Effective People, Leading a Diverse Workforce, Negotiation and Conflict Resolution for BT People, Achieving Results Through Organization Savvy, Cardmember Life Cycle & Payment Industry Overview, Communication Styles: Building a Stronger Team, Crucial Conversations, Influence without Authority, Tableau Fundamentals, Five Choices for Extraordinary Productivity, Developing YOU: Taking Action -
Discover Financial Services