Prolific and meticulous administrative assistant, adept at anticipating the needs of their team and executive administration, looking to leverage acquired skills in a more challenging role that would benefit a social service organization and the community it serves.
Overview
8
8
years of professional experience
Work History
Colorist/Stylist
SALON MICHELE
08.2023 - Current
Focused on client base relationships
Creative collaboration with client and colleagues
Social media management
Maintenance of client records
Calendar management
Conduct consultations and complete services accordingly
Overseeing personal service pricing
Product sales.
Colorist/Stylist
RICCI’S SALON
12.2022 - 07.2023
Focused on client base relationships
Maintenance of client records
Calendar management
Conduct consultations and complete services accordingly
Overseeing personal service pricing
Product sales
Assists with upkeep of salon
Provides back up support to reception desk
Trained in front desk reception
Assist Stylists day to day with clients
Manage stocking materials
Managed opening/closing of salon and general maintenance.
Community Options Team Assistant
SOUTHWESTERN CONNECTICUT AGENCY ON AGING
03.2018 - 12.2021
Worked directly with the Community Options team to provide administrative and clerical support
Assisted in tracking milestones, important deadlines and billable services
Supported all data entry and database management for the department
Scanned, filed and assembled/disassembled charts as required to maintain program compliance
Processed referrals for programs and reviews client files for completeness
Investigated and resolved mediaid/SNAP eligibility issues
Worked closely with operations to maximize revenue
Assisted with scheduling and making mandatory monthly contact with clients
Participated in internal case record audits and charged with compiling findings
Planning of monthly team meetings and creating the agenda with Program Director
Compiles the annual mileage reimbursement report
Completed weekly expense reporting
Acting as point of contact for clients and their families as well as service providers
Planned annual meetings with DSS and service providers including: room reservations, agenda, invitation tracking, setup, composing and printing of related materials and refreshments
Audited case records and assisted with annual state audit prep
Backup coverage for reception, office manager, and lead intake for the CT Home Care Program for Elders
Appointed to handle specialized projects by the Agency’s Executive Director as needed.
Administrative Assistant
INGERSOLL AUTOMOTIVE OF DANBURY
05.2016 - 02.2018
Worked closely with the Sales Reception Team Leader, taking charge of many of their duties, including but not limited to: Compiling of notes for Human Resources department
Completion of back office paperwork, to direct the daily workflow of team members
Included in discussions to improve team performance
Assisted in new hiring process, reviewing resumes, screening prospective new hires, and managing interview schedule
Charged with supply ordering, including custom ordering for two sister stores
Providing documentation of all transactions to accounting department
Other duties included:
Collaboration on projects for managers in various departments upon request
Assisted with DMV registrations in back office
Greeted guests into the dealership as well as handled and transferred high volume calls to various departments
Completed lease grounding paperwork as needed
Stocking in and creating of files for new and used vehicles, Maintaining all filing systems, updating them as needed for accuracy
Completing quarterly audits of inventory
Managing a special events calendar and organizing the transportation of stock vehicles.
Education
High School Diploma -
NEWTOWN HIGH SCHOOL
Certificate of Completion -
Toni & Guy Hairdressing Academy
Connecticut State Cosmetology Licensure
Skills
Organizational and Multitasking Skills
Executive Administrative Support
Flexible Team Player
Creative Problem Solver
Self-starter
Database management
Report Writing
Customer Service
References
Cindy Majersky, Community Options Director, Southwestern Connecticut Agency on Aging, 843-259-4026
Lori White, Department of Children and Families, 203-449-8326