Adept at enhancing customer satisfaction and streamlining operations, I excelled at Stokes Marketplace by implementing inventory control that slashed meat spoilage by 82%. My expertise in cash management and commitment to safety, coupled with a knack for fostering team unity, significantly elevated operational efficiency and service quality.
Overview
13
13
years of professional experience
Work History
Meat Cutting Clerk
Stokes Marketplace
09.2024 - Current
Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
Input data into spreadsheets and databases.
Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Expertly prepared and portioned various cuts of meat, following established guidelines and customer preferences.
Maintained a clean and sanitized work area, ensuring compliance with food safety regulations.
assisted customers in selecting and recommending meat products, providing exceptional customer service.
Operated and maintained meat processing equipment, performing regular cleaning and maintenance.
Implemented inventory control procedures, reducing meat spoilage by 82% and minimizing waste.
Managed pricing and labeling of meat products, ensuring accuracy and compliance with pricing guidelines.
Maintained a high standard of cleanliness and organization in the meat department.
Housekeeper
Franklin County Medical Center
08.2022 - 09.2024
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Maintained a spotless environment for guests through diligent daily housekeeping tasks.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Changed bed linens and collected soiled linens for cleaning.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
Restocked cleaning storage cabinets, carts and baskets for easy use.
Cashier/Customer Service
Last Chance Convenience Store
11.2011 - 11.2023
Greeted customers entering store and responded promptly to customer needs.
Performed cash, card, and check transactions to complete customer purchases.
Worked flexible schedule and extra shifts to meet business needs.
Welcomed customers and helped determine their needs.
Supervised and trained a team of 15 retail associates, ensuring consistent adherence to company policies and procedures
Managed daily operations of the retail store, including opening and closing procedures, cash handling, and inventory management
implemented effective visual merchandising strategies to optimize product placement and drive sales
developed and maintained strong relationships with customers through exceptional service, resulting in increased customer loyalty
created employee schedules that ensured adequate coverage during peak business hours while optimizing labor costs
conducted regular staff meetings to communicate goals, provide feedback on performances and foster a positive work environment
resolved escalated customer issues promptly and effectively while maintaining a high level of professionalism
led by example by consistently achieving personal sales targets through upselling techniques and product knowledge expertise
collaborated with vendors to negotiate favorable pricing terms on merchandise orders,m resulting in cost savings for the company
Education
High School Diploma -
Turlock High School
1600 E Canal Dr. Turlock, CA 95380
05-1998
Skills
Telephone etiquette
Customer satisfaction
Cash handling
Cash management
Team building
Safety
Policy knowledge
Timeline
Meat Cutting Clerk
Stokes Marketplace
09.2024 - Current
Housekeeper
Franklin County Medical Center
08.2022 - 09.2024
Cashier/Customer Service
Last Chance Convenience Store
11.2011 - 11.2023
High School Diploma -
Turlock High School
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