Summary
Overview
Work History
Education
Skills
Timeline
Generic

Debra Klaschen

Alvarado,TX

Summary

Personable Medical Assistant bringing several years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.

Overview

11
11
years of professional experience

Work History

CMA

Texas Health Harris Methodist Hospital Fort Worth
Fort Worth, Texas
03.2017 - 02.2021

Collect and enter patient I formation to medical records , address, insurance , copy license and insurance cards , verify address and insurance !

Enter medical primary care physician information. Collecting this in a timely manner , collect copay ! Schedule office visits ,procedures and testing. Prior - authorization of procedures and testing . Inform and collect any and all copays , and deductibles. Inform patient of preparations for testing or procedures.

  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Performed administrative duties such as scheduling appointments, maintaining medical records, filing insurance claims and handling billing inquiries.
  • Contacted medical facilities to schedule patients for admission.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Answered phones promptly; responded professionally to inquiries from patients or family members.

CMA

Heartcare
Grapevine, Texas
01.2010 - 10.2016

Set up new office : organize patient examination room , stress test room and echo room, order all supplies, develop and organize a crash cart , following all OSHA standards, organize and develop office procedures and make binders for policies and procedures.

  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Administered medications under physician's supervision.
  • Ensured compliance with applicable laws and regulations pertaining to patient safety.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Scheduled appointments for patients via phone and in person.

Gather all patient information , vitals , I formation to physicians,

Schedule all procedures and testing with prior- authorization for stress test , and nuclear testing , and heart catherization if needed at various hospitals .

Education

CMA

American Medical Technologist
01-2019

Medical Assistant

Arlington Medical Institute
Arlington, TX
01-1999

High School Diploma -

Kingsley-Pierson High School
Kingsley, IA
01-1975

Skills

  • Patient registration
  • Insurance verification
  • Medical record management
  • Appointment scheduling

Laboratory blood draws

Autoclave medical instruments

Testing , procedure scheduling with various hospitals

Prior- authorization for procedures and surgery

Timeline

CMA

Texas Health Harris Methodist Hospital Fort Worth
03.2017 - 02.2021

CMA

Heartcare
01.2010 - 10.2016

CMA

American Medical Technologist

Medical Assistant

Arlington Medical Institute

High School Diploma -

Kingsley-Pierson High School
Debra Klaschen