Committed professional provides excellent customer service and works to carry out projects and events to the highest of standards. Knowledgeable and adept at creative problem-solving with proven ability to develop creative, effective and successful event strategies. Possesses excellent communication and interpersonal skills to establish and maintain positive working relationships.
Overview
10
10
years of professional experience
Work History
Owner
Alpenglow Productions
01.2014 - Current
Establishes foundational processes for business operations.
Manages financial aspects of business, including budgeting, financial reporting, and tax preparation.
Develops and maintained strong relationships with clients, resulting in repeat business and referrals.
Manages day-to-day business operations.
Works well in team setting, providing support and guidance.
Interacts well with customers to build connections and nurture relationships.
Promotes business via social media to generate leads and maximize brand identity.
Interacts well with customers to build connections and nurture relationships.
Events and Facility Rentals Coordinator
Anchorage Museum
10.2020 - 10.2023
Organized meetings for executives and coordinated availability of conference rooms for participants.
Entered data, generated reports, and produced tracking documents.
Tracked records, filed documents and maintained communication between clients to manage office activities.
Negotiated contracts successfully with vendors securing favorable terms while upholding high-quality standards.
Oversaw scheduling tasks efficiently, ensuring optimal staff coverage during peak times without sacrificing quality of service delivery or exceeding budget constraints.
Managed budgets skillfully by tracking expenses diligently and allocating resources appropriately based on priority needs.
Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
Gathered and organized materials to support operations.
Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
Implemented project management techniques to overcome obstacles and increase team productivity.
Managed supervisor itinerary and appointments and streamlined scheduling procedures.
Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
Developed internal requirements and standards to minimize regulatory risks and liability across programs.
Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Organized company-wide events that boosted employee morale and cultivated team spirit within the organization.
Delegated tasks to administrative support staff to organize and improve office efficiency.
Used job-related software to draft and finalize written correspondence and documentation.
Demonstrated strong organizational and time management skills while managing multiple projects.
Developed and maintained courteous and effective working relationships.
Cultivated interpersonal skills by building positive relationships with others.
Gained strong leadership skills by managing projects from start to finish.
Excellent communication skills, both verbal and written.
Strengthened communication skills through regular interactions with others.
Worked flexible hours across night, weekend, and holiday shifts.
English Language Learners Tutor
Anchorage School District
08.2018 - 10.2020
Enhanced students'' understanding of subject matter by incorporating real-world examples into lessons.
Created personalized lesson plans to meet needs of diverse learners.
Administered standardized tests to assess student strengths and weaknesses.
Utilized various assessment tools to evaluate student progress and adjust instruction accordingly for optimal results.
Maintained records of student assessments, tutoring activities and results.
Managed scheduling and logistics for group tutoring sessions, accommodating diverse needs of participating students and their families.
Collaborated with teachers, administrators and parents to determine how best to support student success.
Assisted students in developing study skills and strategies.
Facilitated small group and one-on-one tutoring sessions focusing on academic subject areas.
Maintained detailed records of student progress, using data to inform future instruction and target areas for improvement.
Taught students remotely using online video chat platform and other delivery channels.
Issued reports updating students, parents and teachers on student progress.
Worked closely with students on specific class struggles, closely reviewing materials and assignments to offer targeted help.
Assessed student learning needs and provided relevant instruction to close knowledge gaps.
Developed comprehensive lesson plans that incorporated multiple modes of instruction, ensuring a well-rounded educational experience for all learners.
Provided homework assistance using specific curriculum and materials.
Provided one-on-one tutoring sessions, tailoring instruction to meet specific needs of each student while promoting independent learning skills.
Maintained tutoring records to adjust instruction and update parents on student progress.
Supported students in development of critical thinking skills and perseverance to persist with challenging tasks.
Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
Established positive relationships with both students and parents, fostering open communication regarding academic progress and goals.
Substitute Teacher
Anchorage School District
01.2016 - 08.2018
Followed lesson plans designed by absent teachers.
Utilized variety of instructional strategies to meet individual student needs.
Enforced school and class rules to maintain order in classroom.
Monitored student progress and provided feedback to students, parents and school administrators.
Provided instruction for students in core subject areas.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Adapted lesson plans and student activities to meet needs of students with special learning needs.
Monitored student behavior and administered discipline as needed.
Boosted student engagement with interactive lessons, incorporating real-world examples and hands-on activities.
Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
Mentored new substitute teachers, sharing best practices for effective classroom management and instructional techniques.
Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
Upheld classroom routines to support student environments and maintain consistent schedules.
Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Developed creative instructional strategies to keep students engaged and motivated.
Quality Control and Compliance Manager
TECO
Devised and maintained compliance recordkeeping processes to support initiatives.
Streamlined compliance processes by implementing efficient monitoring systems and tools.
Kept new and modified products and services in conformance with security and compliance regulations.
Prepared records and data for regular audits.
Verified consistency in quality planning, quality control, quality insurance and quality improvement.
Performed regular compliance reviews and audits, identifying non-compliance issues.
Managed compliance efforts, reporting and audits.
Maintained effective working relationships with regulatory authorities, suppliers and customers.
Addressed compliance issues by developing and implementing corrective action plans.
Prepared and presented comprehensive reports to upper management and audit team, covering issues and recommendations.
Strengthened communication skills through regular interactions with others.
Teacher/Specialist
Deer Park Home Link
Spearheaded outreach activities to expand educational opportunities and promote programs and services.
Improved classroom management by implementing consistent routines and clear expectations for student behavior.
Established a positive classroom environment that promoted respect, collaboration, and a love of learning among students.
Enhanced parent-teacher communication through regular updates on student progress, fostering positive relationships and increased support at home.
Helped students explore concepts with engaging, learning-focused activities.
Developed community education programming events and other activities designed to increase and improve educational outcomes.
Developed engaging lesson plans to address various learning styles, promoting critical thinking and problem-solving skills.
Shifted between formal and informal methods of teaching to keep students engaged.
Implemented differentiated instruction techniques for diverse learning needs, resulting in improved academic performance.
Boosted cultural awareness by incorporating children's literature from world cultures.
Identified methods and tools to promote student success in project-based learning.
Substitute Teacher/Paraprofessional
Deer Park School District
Collaborated with colleagues to develop innovative approaches to teaching.
Documented student progress and provided regular updates to parents.
Adapted lesson plans and student activities to meet needs of students with special learning needs.
Promoted a collaborative learning environment through group projects and peer-to-peer activities, fostering teamwork and communication skills.
Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Fire Prevention Education Team Member
Dept. of Natural Resources
Developed strong cooperative relationships with coworkers and managers.
Developed effective improvement plans in alignment with goals and specifications.
Maintained database systems to track and analyze operational data.
Facilitated successful project outcomes through meticulous organization of resources while maintaining open lines of communication among stakeholders.
Collected, arranged, and input information into database system.
Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
Collaborated cross-functionally in order to enhance overall team performance, leading to increased efficiency in project execution.
Devised and implemented processes and procedures to streamline operations.
Created and managed project plans, timelines and budgets.
Contributed to team success by completing jobs quickly and accurately.
Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Generated reports detailing findings and recommendations.
Promoted a culture of continuous learning within the team by initiating training sessions, sharing best practices, and encouraging skill development.
Addressed and resolved customer complaints in polite and professional manner.
Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Developed strong communication and organizational skills through working on group projects.
Managed time efficiently in order to complete all tasks within deadlines.
Worked flexible hours across night, weekend, and holiday shifts.
Proved successful working within tight deadlines and a fast-paced environment.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Exercised leadership capabilities by successfully motivating and inspiring others.
Forestry Technician
Northwest Management
Implemented pest control measures to minimize damage from invasive species, safeguarding the long-term health of forests.
Improved forest health by conducting regular inspections and implementing management practices.
Ensured compliance with environmental regulations by carefully monitoring logging activities and conducting post-harvest assessments.
Maintained accurate records of fieldwork activities, facilitating efficient reporting procedures for regulatory agencies or clients involved in forestry projects.
Supported conservation efforts by helping to monitor and assess health of wildlife and habitats.
Developed and maintained strong relationships with landowners, addressing concerns regarding timber management practices and offering guidance on best practices.
Evaluated potential timber sales using market trends and inventory data, maximizing revenue generation opportunities for landowners or agencies managing the forests.
Assisted in wildfire suppression efforts as needed during emergency situations, protecting valuable natural resources from further destruction.
Increased public awareness of forestry issues by organizing educational events and leading interpretive hikes for visitors.
Promoted sustainable harvest practices through the use of low-impact logging techniques, reducing soil erosion and protecting water quality.
Developed strong relationships with stakeholders, ensuring open lines of communication throughout project planning and implementation phases.
Enhanced habitat quality for wildlife populations through targeted conservation efforts and monitoring programs.
Reduced fire hazards through controlled burns and brush clearing, maintaining safe environments for wildlife and human populations.
Monitored weather conditions closely during fire season, adjusting activities as needed to minimize the risk of wildfires while still achieving project objectives.
Participated in development and implementation of fire management plans.
Collaborated with surveying teams to design and construct logging roads through forest areas designated for harvest, using slide rules and electronic calculators to identify target distances and locations.
Prepared and collected data as directed by forester for use in forest management plans, timber appraisals, timber sales, timber tax basis and GIS mapping.
Demonstrated respect, friendliness and willingness to help wherever needed.
Natural Resource Consultant
Self-employed
Developed innovative strategies for clients, resulting in increased revenue and business growth.
Provided ongoing support to clients post-implementation, ensuring long-term success of implemented solutions.
Developed effective improvement plans in alignment with goals and specifications.
Negotiated contracts on behalf of clients, securing favorable terms that contributed to their overall success.
Collaborated with teams to define, strategize, and implement marketing and web strategies.
Delivered high-quality presentations to stakeholders, effectively communicating project objectives and results.
Established trusted partnerships with key industry influencers, expanding the company''s network of resources and contacts.
Streamlined internal processes to enhance team efficiency and improve overall project outcomes.
Prepared presentations to explain revisions, enhancements and process improvements of organization's systems and programs.
Created and developed detailed work plans to meet business priorities and deadlines..
Analyzed data sets to identify trends and opportunities for process improvements within client organizations.
Improved client satisfaction by effectively managing multiple projects and consistently meeting deadlines.
Implemented practices and procedures to reduce expenditures and increase savings.
Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
Managed client relationships through regular check-ins and updates on project progress.
Recreation Technician
USDA Forest Service NF
Supervised a team of part-time employees and volunteers, providing guidance, training, and performance feedback.
Implemented evaluation processes for programs and events to gauge success and identify areas for improvement.
Provided exceptional customer service to participants, addressing concerns and offering information about available resources.
Developed comprehensive program evaluations that measured participant satisfaction, learning outcomes, and overall impact on the community.
Educated employees and members of public on plant biology and health.
Increased event attendance by promoting programs through social media, newsletters, and community outreach efforts.
Developed strong partnerships with local organizations to expand program offerings and increase community involvement.
Facilitated positive communication between participants, staff members, community partners, and management teams within the organization.
Assisted in budget management for the recreation department, tracking expenses, and ensuring cost-effective operations.
Contributed to grant writing efforts to secure additional funding for program expansion or innovative initiatives within the department.
Developed and maintained courteous and effective working relationships.
Demonstrated strong organizational and time management skills while managing multiple projects.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Skilled at working independently and collaboratively in a team environment.
Exercised leadership capabilities by successfully motivating and inspiring others.
Developed strong organizational and communication skills through coursework and volunteer activities.
Applied effective time management techniques to meet tight deadlines.
Resolved problems, improved operations and provided exceptional service.
Developed strong communication and organizational skills through working on group projects.
Worked effectively in fast-paced environments.
Demonstrated leadership skills in managing projects from concept to completion.
Organized and detail-oriented with a strong work ethic.
Cultivated interpersonal skills by building positive relationships with others.
Cooperative Education Trainee
USDA Forest Service
Supported organizational objectives with help from existing employees.
Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
Established open lines of communication with managers regarding employee growth opportunities after completing the program.
Attended training courses to build understanding of processes, techniques, and industry.
Shadowed senior team members to learn all related jobs and tasks.
Collaborated with employees from various backgrounds.
Developed strong working relationships with trainees, fostering a supportive learning environment.
Demonstrated creativity and resourcefulness through the development of innovative solutions.
Forestry Technician
USDA Forest Service
Improved forest health by conducting regular inspections and implementing management practices.
Collaborated with interdisciplinary teams to develop comprehensive forest management plans that balanced ecological, economic, and social considerations.
Maintained accurate records of fieldwork activities, facilitating efficient reporting procedures for regulatory agencies or clients involved in forestry projects.
Developed and maintained strong relationships with landowners, addressing concerns regarding timber management practices and offering guidance on best practices.
Attended public events to provided information about forestry practices, conservation strategies and sustainability plans.
Closely monitored campers and campgrounds for behavioral and safety issues, initiating prompt and professional response to problem situations.
Collected data on tree growth, disease, and other factors to inform long-term forest management strategies.
Assisted in wildfire suppression efforts as needed during emergency situations, protecting valuable natural resources from further destruction.
Supported reforestation efforts by planting trees on land which was logged, destroyed in forest fire or cleared by industrial use.
Increased public awareness of forestry issues by organizing educational events and leading interpretive hikes for visitors.
Developed strong relationships with stakeholders, ensuring open lines of communication throughout project planning and implementation phases.
Reduced fire hazards through controlled burns and brush clearing, maintaining safe environments for wildlife and human populations.
Participated in development and implementation of fire management plans.
Education
Bachelor of Science - Forest Resources/Education
Oregon State University
Corvallis, OR
06.1991
Associate of Science - General Science
Lane Community College
Eugene, OR
09.1988
Skills
MS Office Suite, Quick Books, Blauckbaud Altru
Law Enforcement Level II trained
Project Learning Tree trained
Fire Prevention Education Team trained/Public Affairs Officer in Training/Fire-line trained
Project Management Certification
Works well individually and in a team environment
Enjoys challenging environment where multi-tasking skills and creativity can shine
Verbal and written communication
Excellent communication skills and knowledge of social media sites and basic A/V equipment
Strive for service distinction and individual client care
Personable, honest, loyal, dependable
Scheduling and Coordinating skills
Volunteer Experience
Iron Dog Race Timekeeper and check-point station manager- Alaska.
Riverside State Park Foundation: Board Member, 2013 to 2016 (grants team, marketing team)
Great Shape! Inc. Super Kids Literacy Project, 2013- Jamaica
Great Shape! Inc. 1000 Smiles Dental Project, 2012- Jamaica
Calvary Chapel Spokane: International Mission: Travel to Russia 7 times
World Relief Spokane: Host Family for refuge families
Deer Park Parent Partnership Classes: Outdoor School Planner, organizer, & teacher
Arcadia Middle School: Outdoor School Volunteer Teacher for Forestry Education
Fishing, mountain biking, travel
Living in Alaska the last 10 years has given me the very best of exploring the outdoors- fishing, trails, flying by small aircraft to remote places and villages, subsistence fishing with family and friends for our salmon, and traveling on Anchorage's hundreds of miles of dirt trails on my bike- it's been a dream! I also enjoy traveling abroad and experiencing new foods and cultures.