Debra Lawhorn
Summary
I have been in sales for over 25 years with an emphasis on recruiting, staffing and management.
Overview
22
22
years of professional experience
Work History
Public Relations Director and Staffing Coordinator
Full Rein
Cincinnati, Ohio
06.2020 - Current
- Managed the recruitment process for new staff, including interviewing and onboarding.
- Created job postings, evaluated resumes, and conducted phone interviews to identify qualified candidates.
- Assisted in developing staffing strategies to ensure adequate staffing levels were maintained.
- Maintained accurate records of all employee hiring activities in accordance with company policy.
- Provided guidance and direction on various personnel issues such as performance reviews, disciplinary actions.
- Coordinated recruiting events such as career fairs or open houses at colleges or other venues.
- Researched best practices in the industry for recruiting techniques and shared findings with management team.
- Identified areas of improvement within the recruitment process and implemented changes accordingly.
- Conducted background checks on prospective employees prior to offering a position.
- Maintained contact with former employees who may be interested in returning at a later date.
- Assisted in resolving disputes between employees that arise due to misunderstandings or disagreements about work rules or procedures.
- Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
- Explained job duties, compensation and benefits to potential candidates.
- Created and maintained positive relationships with hiring managers and HR business partners.
- Facilitated job application processes for qualified candidates.
- Worked with senior leadership to develop comprehensive recruitment strategies for long-term implementation.
- Provided hiring status updates to HR and managers for comprehensive oversight.
- Participated in local job fairs and recruitment events for prospective hiring.
- Conducted reference and background checks on prospective employees.
Director of Public Relations
Frontline National
Cincinnati, Ohio
03.2018 - 06.2020
- Monitored changes in the competitive landscape and identified opportunities for positive publicity.
- Maintained a database of contacts from various media outlets including print, broadcast, online.
- Ensured compliance with regulatory bodies related to public relations activities.
- Researched current trends in public relations field to develop new methods of promoting company's image.
- Provided guidance on public relations matters to other departments within the organization.
- Identified potential crisis situations and created plans for mitigating their effects through proactive communication.
- Assisted in organizing promotional events such as product launches and trade shows.
- Identified target audience and developed optimized communication plans to engage and interest individuals.
Office Manager
Send Out Staff
Milford, OH
04.2014 - 01.2017
Trained all new employees. Generated leads for new sales through telephone and email contact with customers.Recruited new employees and clients per advertising and cold-calling.Communicated staffing needs to employees and filled shifts for clients.Closed on permanent placements.
Medical Director
NurseStaffing
Cincinnati, OH
02.2009 - 03.2014
Created new processes and systems for increasing customer service satisfaction. Developed highly empathetic client relationships and earned reputation for exceeding sales goals.Achieved high sales percentage with consultative, value-focused customer service approach.Managed quality communication, customer support and product representation for each client.Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax.Guaranteed positive client experiences and resolved all customer complaints.Executed outbound calls to existing client base resulting in 100% increase in sales.
Director
ATC Healthcare
Cincinnati, OH
02.2005 - 01.2009
Developed new customer prospects or referrals.Regularly sought opportunities to sell and add on additional clients.Generated leads for new sales through telephone and email contact with clients and candidates.Managed the needs of clients and matched candidates to them.Was on call on rotation in response to needs and availability.
Director of Medical Division
TruStaff
Cincinnati, OH
03.2003 - 01.2005
Set up new department.Hired candidates to staff clients on daily basis.Managed division.Recruited individuals in different capacities to accommodate clients.Approved and sought out new contracts. Made new division a solid, professional entity. Achieved monetary success within 6 months of creating.
Education
GED - Advanced
Clermont Northeastern High School
1973
Skills
- Strong organizational skills
- Active listening skills
- Seasoned in conflict resolution
- Sharp problem solver
- Courteous demeanor
- Top sales performer
- Telephone inquiries specialist
- Telecommunication skills
Affiliations
Volunteer in Hospice Organizations.Writer of Copyright plays and poetry.
Timeline
Public Relations Director and Staffing Coordinator
Full Rein
06.2020 - Current
Director of Public Relations
Frontline National
03.2018 - 06.2020
Office Manager
Send Out Staff
04.2014 - 01.2017
Medical Director
NurseStaffing
02.2009 - 03.2014
Director
ATC Healthcare
02.2005 - 01.2009
Director of Medical Division
TruStaff
03.2003 - 01.2005
GED - Advanced
Clermont Northeastern High School
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