Summary
Overview
Work History
Education
Skills
Timeline
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Debra Lawson

Bakersfield

Summary

Dynamic Office Manager and Senior Housing Specialist with a proven track record at Tyner Consulting Services and Bakersfield Homeless Center. Excelled in partnership building and affordable housing knowledge, significantly enhancing client support and program success. Skilled in multitasking and effective organizational abilities, adept at fostering positive relationships and navigating fair housing regulations.

Overview

21
21
years of professional experience

Work History

Office Manager

Tyner Consulting Services
05.2016 - Current
  • Responsible for accounting, scheduling, and all program materials needed for Training Classes and JPE Task.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate records and documentation needed for client during federal reviews and audits.
  • Completed all certification certificates and cards at the completion of all training classes.


Housing Specialist

Bakersfield Homeless Center/Open Door
04.2004 - 05.2016
  • Conducted home and site visits to initiate requests for reasonable accommodations.
  • Explained criteria for public housing and assisted eligible low-income families with application process.
  • Responsible for FEMA funds to assist clients with back rents and utility assistance.
  • Worked with clients in need of identification; such CA. ID's, birth certificate and social security cards.
  • Resolved conflicts between tenants and landlords through effective mediation strategies, fostering positive relationships.
  • Built strong relationships with external partners to secure resources and support necessary for program success.
  • Maintained accurate records of client interactions, ensuring confidentiality and efficient case management.

Education

Associate of Arts -

Bakersfield College
Bakersfield, CA

High School Diploma -

South High School
Bakersfield, CA

Communications

California State University, Bakersfield
Bakersfield, CA

Skills

  • Referrals and networking
  • Multitasking abilities
  • Effective organizational skills
  • Homeless Prevention
  • Partnership building
  • Affordable housing knowledge
  • Public Relations
  • Fair housing regulations
  • Case management

Timeline

Office Manager

Tyner Consulting Services
05.2016 - Current

Housing Specialist

Bakersfield Homeless Center/Open Door
04.2004 - 05.2016

Associate of Arts -

Bakersfield College

High School Diploma -

South High School

Communications

California State University, Bakersfield

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Debra Lawson