Debra Lilly
Albany,GA
Summary
Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
30
30
years of professional experience
1
1
year of post-secondary education
Work History
Regional Human Resources Manager
Systems Administrative Services
01.2022 - 01.2023
- Processed employee claims involving performance issues and harassment.
- Completed human resource operational requirements by scheduling and assigning employees.
- Liaised between multiple business divisions to improve communications.
- Addressed employee conflicts with appropriate urgency, following all corporate procedures.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Answered employee inquiries regarding health benefits and 401k options.
- Performed budget analysis to control expenditures and predict future budget needs.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Implemented performance reviews and motivational strategies to elevate HR team results.
Administrator of Southwest GA Region
Nightingale Home Healthcare Inc.
11.2015 - 12.2021
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Conducted ongoing reviews of program financial systems to assess cost control measures.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Operations Manager/Director of Human Resources Operations
American Staffing @ Cooper Tire And Rubber Co.
01.2010 - 09.2014
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
- Evaluated human resources structure and plan for continual improvement and offered individuals professional and personal growth opportunities.
- Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
- Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
- Liaised between multiple business divisions to improve communications.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Conducted investigations and assisted with handling employee complaints involving Affirmative Action and EEOC to promote equitable workplace.
Director of Human Resources
Englewood Healthcare & Englewood Home Care
02.1993 - 01.2010
- Performed administrative and customer service functions by responding to general employee inquiries, addressing employee relations issues and scheduling meetings.
- Collaborated on hiring and training of new employees, professional growth of staff and team building and motivation.
- Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
- Educated employees on company policy and kept employee handbook current.
- Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
- Fostered cross-functional relationships to connect managers and employees and improve overall efficiency.
- Conducted investigations and assisted with handling employee complaints involving Affirmative Action and EEOC to promote equitable workplace.
- Wrote employee manual to cover company policies, disciplinary procedures, code of conduct and benefits information.
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
Education
Bachelor of Science - Project Management
Colorado Technical University
Colorado Springs, CO 12.2009 - 12.2010
MBA - Business Administration
Colorado Technical University
Colorado Springs, CO12.2011
Skills
- Unemployment Claims
- Training and Development
- Payroll Administration
- Complaint Response
- Human Resources Operations
- Labor Relations Coordination
- Recruitment and Hiring
- Personnel Information Systems
- HR Strategy
- Regulatory Compliance
- Counseling Advice
- Benefits and Compensation Management
- Employment Law Compliance
- Performance Review Management
- Statistical Data Analysis
- Administering Disciplinary Procedures
- Best Practices and Methodologies
- Exit Interviews and Processes
- Human Resource Management Software (HRMS)
- Microsoft Office Proficiency
- Payroll Coordination
- Succession Planning
- Grievance Arbitration
- Wages and Salary
- Staff Compensation
- Compensation and Benefits
- Benefits Programs
- Training Development
- Project Management
- Talent Acquisition
- Written Communication
- Organization and Time Management
- Multi-Unit Operations Management
- Distribution Center Management
- Project Development
Timeline
Regional Human Resources Manager
Systems Administrative Services
01.2022 - 01.2023
Administrator of Southwest GA Region
Nightingale Home Healthcare Inc.
11.2015 - 12.2021
Operations Manager/Director of Human Resources Operations
American Staffing @ Cooper Tire And Rubber Co.
01.2010 - 09.2014
Bachelor of Science - Project Management
Colorado Technical University
12.2009 - 12.2010
Director of Human Resources
Englewood Healthcare & Englewood Home Care
02.1993 - 01.2010
MBA - Business Administration
Colorado Technical University
https://www.linkedin.com/in/debradavislilly/
Executive Profile:
• Experience working closely with senior leadership across several functions
• Deep knowledge of best practices in core talent/HR domains: DEI, learning & development,
performance management, talent acquisition, and remote culture
• Experience developing P&C systems and processes that support a performance driven culture
• A track record of accomplishment and measurable business impact in a fast-paced, complex, and dynamic business environment
• Solid understanding of corporate and legal guidelines relevant to conflict resolution, investigations, and corrective actions
• Demonstrates critical thinking, business acumen, innovation, and flexibility in ever-changing and often ambiguous situations.
• Accountability for achievement – sets high standards, delivers promised results, and makes timely decisions with sound judgment
• Excellent interpersonal, communication, and leadership skills; ability to relate to, influence, and coach employees of all levels within the organization
• Ability to meet challenging goals and timelines, and quickly adapts plans when data or actions require it.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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https://www.linkedin.com/in/debradavislilly/
Executive Profile:
• Experience working closely with senior leadership across several functions
• Deep knowledge of best practices in core talent/HR domains: DEI, learning & development,
performance management, talent acquisition, and remote culture
• Experience developing P&C systems and processes that support a performance driven culture
• A track record of accomplishment and measurable business impact in a fast-paced, complex, and dynamic business environment
• Solid understanding of corporate and legal guidelines relevant to conflict resolution, investigations, and corrective actions
• Demonstrates critical thinking, business acumen, innovation, and flexibility in ever-changing and often ambiguous situations.
• Accountability for achievement – sets high standards, delivers promised results, and makes timely decisions with sound judgment
• Excellent interpersonal, communication, and leadership skills; ability to relate to, influence, and coach employees of all levels within the organization
• Ability to meet challenging goals and timelines, and quickly adapts plans when data or actions require it.
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