Debra Loeb
Winter Garden,FL
Summary
Dependable candidate successful at managing multiple priorities with a positive attitude.
Organized and dedicated with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks.
Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Self-motivated work ethic to perform effectively in independent or team environments.
Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
Work History
Business Owner
All About Rodents
Seabrook, TX
01.2014 - 10.2022
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Clerical experience and incredibly detail oriented
- Excellent verbal, interpersonal, problem solving and organizational skills
- Over 15 Years of Administration, Clerical and Receptionist Experience.
Receptionist
Airport Chrysler Dodge Jeep
Orlando, FL
11.2021 - 06.2022
- Answered multi-line phone calls and transferred to related department
- Managed over 30 customer calls per day.
- Data entry for all gas purchases
- Checked in and out temporary tags to drivers
- Helped with all questions and complaints
- Maintain office organization by cleaning and organizing office daily and checking office supply inventory weekly and re-ordering supplies as needed
- Emailed important messages to other departments
- Filed and organized all credit applications
BUSINESS OWNER
U.S Pest Control Inc
Deerfield Beach, FL
12.1999 - 12.2013
- Sold business to Terminix
- Shared product knowledge with customers while making personal recommendations based on their needs
- Managed 5 Technicians schedules, invoices, contracts and payroll
- Used business software packages to maintain files and administrative records.
- Prepared weekly employee work schedules for team members.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Confirmed appointments, communicated with clients and updated client records.
Skills
- Making Appointments
- Document Organization
- Administrative Duties
- Multi-line phone systems
- Positive Attitude and Energetic
- Call Answering and Routing
- Data Entry and Database Software
- Strong Organizational Skills
- Customer Support
- POS Transactions
- Calm and Professional Under Pressure
- Exceptional Communicator
Timeline
Receptionist
Airport Chrysler Dodge Jeep
11.2021 - 06.2022
Business Owner
All About Rodents
01.2014 - 10.2022
BUSINESS OWNER
U.S Pest Control Inc
12.1999 - 12.2013