Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
CustomerServiceRepresentative
Debra Lomax

Debra Lomax

Jackson,MS

Summary

Dependable Food Service Worker with solid background in foodservice and related positions. Works effectively within teams on timely, high-quality food preparation to drive patron satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Reliable Job Title brings attention to detail and time management abilities to successfully multitask in fast-paced environments. Focused worker assists fellow employees in completing tasks. Experienced Food Service Worker knowledgeable about batch cooking, food safety and nutrition. Strong track record of reliability, accuracy and efficiency in all tasks. Maintains superior performance in both individual and team-focused duties. Motivated Job Title with experience working closely with teammates to serve guests. Diligently follows recipes to prepare food ingredients and complete dishes. Conscientious and self-directed professional successful at working quickly and accurately.

Overview

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Work History

Food Service Worker /Cook

Compass Group- Morrison
07.2021 - Current
  • Processed customer payments and balanced cash drawers.
  • Developed and maintained positive relationships with customers to enhance service.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Monitored food quality and freshness throughout day.
  • Stored food in designated containers and storage areas to prevent spoilage.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Utilized POS system to receive and process food and beverage orders.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Cleaned and organized kitchen, dining and service areas.
  • Operated dishwashing and sanitizing equipment according to manufacturer instructions.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Demonstrated knowledge of menu items and corresponding ingredients.
  • Portioned and wrapped food to place directly on plates for service to patrons.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Set up and broke down food service lines quickly to maintain service flow.
  • Kept register accurate through correct billing, payment processing, and cash management practices.

Food Service Worker

River Oaks Hospital
07.2019 - 06.2021
  • Cleaned and organized kitchen, dining and service areas.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Demonstrated knowledge of menu items and corresponding ingredients.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Developed and maintained positive relationships with customers to enhance service.
  • Set up and broke down food service lines quickly to maintain service flow.
  • Stored food in designated containers and storage areas to prevent spoilage.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Utilized POS system to receive and process food and beverage orders.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Kept register accurate through correct billing, payment processing, and cash management practices.
  • Portioned and wrapped food to place directly on plates for service to patrons.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Operated dishwashing and sanitizing equipment according to manufacturer instructions.
  • Processed customer payments and balanced cash drawers.

Data Entry Clerk

Compass Group-Morrison
10.2015 - 07.2019
  • Secured and protected data from unauthorized access by complying with security protocols.
  • Followed established procedures to enter and process data correctly.
  • Sorted documents and maintained organized filing process.
  • Built and maintained tracking databases for variety of measuring aspects.
  • Created and maintained data entry logs to track data entry activities.
  • Corrected data entry errors to prevent duplication or data degradation.
  • Developed data entry policies and procedures in compliance with company standards.
  • Checked for accuracy by verifying data and records.
  • Resolved discrepancies in data entry activities for accurate, complete jobs.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
  • Developed and implemented data entry operations.
  • Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
  • Coded and processed applications into required electronic formats.
  • Used computer software to store and retrieve data.
  • Completed data entry tasks with accuracy and efficiency.
  • Entered numerical data into databases with speed and accuracy using 10-key pad.
  • Conducted audits of existing data entry processes.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Collated and organized data entry documents into filing systems for easy access.
  • Compared transcribed data with source document to detect and correct errors.
  • Entered data into various computer systems accurately using Microsoft Office Suite.

Assistant Food Service Manager

Trinity Health & Rehabilitation
04.1998 - 10.2015
  • Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
  • Accurately monitored inventory levels in order to accurately order supplies.
  • Developed and implemented customer service standards and best practices to enforce compliance and meet criteria requirements.
  • Demonstrated conflict management skills while supervising employees.
  • Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Collaborated with other departments to coordinate events and promotions.
  • Assisted Food Service Manager with planning and preparation of breakfast, lunch and dinner for over Number guests.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Observed staff confirm safety and quality standards.
  • Practiced safe work habits and encouraged staff to do same.
  • Oversaw training of more than Number team members.
  • Controlled labor hours and inventory costs through hands-on management and proactive changes.
  • Displayed proper food handling and equipment technique when assisting in kitchen.
  • Helped Food Service Manager train cafeteria staff in food preparation, line process and health regulations.
  • Reviewed and approved employee schedules and timesheets.
  • Maintained logs for equipment maintenance as required by Agency.
  • Coordinated employee work schedules to provide coverage for special events.
  • Tracked food production levels, meal counts, and supply costs.
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.

Education

Associate In Applied Science - Dietetic Assistance

Hinds Community College
Jackson, MS
06.1980

Skills

  • Vegetable and Fruit Preparation
  • Rotation Procedures
  • Food Portioning and Packaging
  • Productivity and Efficiency
  • Proper Storage Procedures
  • Maintain Food Safety
  • Food and Safety Standards
  • Holding Temperatures
  • Patient Dietary Requirements
  • Sweeping and Mopping
  • Efficient Service
  • Plates Presentation
  • Menu Item Familiarity
  • Quality Control
  • Surface Work
  • Billing and Payment Processing
  • Dishwasher Operation
  • Working with Diverse People
  • Plating and Presentation
  • Temperature Requirements
  • Ingredient Preparation
  • Attention to Detail
  • Accurate Cash Handling
  • Cooking Procedures
  • Dietary Restrictions
  • Verbal and Written Communication
  • Food Tray Delivery
  • Multitasking
  • Food Preparation
  • Covid-19 Safety Protocols
  • Rewards Programs
  • Food Plating and Assembly
  • FIFO Procedures
  • Hospital Operations
  • Work Assignments
  • Hospital Standards
  • Knife Use
  • Menu Memorization
  • Cleaning and Sanitation
  • Food Handling Standards
  • Goal Establishment
  • Salad Bar and Buffet Maintenance
  • Suggestive Selling
  • Cash Register Operations
  • POS Transactions
  • Attentive Service
  • Workstation Sanitation
  • Portion Out Servings

Accomplishments

  • Achieved Result through effectively helping with Task.
  • Supervised team of 15 Staff Members
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved Issue which led to Results.
  • Gem Award Frontline Workers 4/2023. 1/2023

Timeline

Food Service Worker /Cook

Compass Group- Morrison
07.2021 - Current

Food Service Worker

River Oaks Hospital
07.2019 - 06.2021

Data Entry Clerk

Compass Group-Morrison
10.2015 - 07.2019

Assistant Food Service Manager

Trinity Health & Rehabilitation
04.1998 - 10.2015

Associate In Applied Science - Dietetic Assistance

Hinds Community College

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Debra Lomax