Debra Loomis
Wister,OK
Summary
Kind and knowledgeable Childcare Provider well-versed in maintaining safe and nurturing environments for children. Comfortable caring for individuals of varying ages. Excellent communicator with good organizational, problem-solving and conflict resolution skills. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
15
15
years of professional experience
Work History
Childcare Provider
Kidz Corner Daycare
Wister , OK
2021.01 - 2022.03
- Maintained daily records of activities, behaviors, meals, and naps.
- Instilled discipline and maintained order with children by using simple and commanding directives.
- Encouraged positive behaviors, including patience with teachers and fellow kids.
- Encouraged positive interactions between children by providing supervision at all times.
- Assisted in planning nutritious snacks and meals according to dietary guidelines set forth by state regulations.
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
- Communicated with parents about daily activities and any concerning behaviors.
- Taught basic skills such as personal hygiene, social manners and appropriate behavior.
- Engaged in creative play activities that promoted language development, physical activity and problem solving skills.
- Identified signs of emotional or developmental problems in children to alert parents or guardians.
- Secured indoor and outdoor premises to protect children.
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
- Instructed children in eating, resting and restroom habits.
- Helped develop motor skills through active playtime activities like running, jumping.
- Dressed children and changed diapers.
- Used positive reinforcement and behavior modeling to instill discipline in children.
- Assisted children in development of social, communication and problem-solving skills.
- Maintained organized and clean classroom and play areas.
- Read books aloud to small groups or individual children.
- Organized age-appropriate activities such as games, arts and crafts and outdoor play.
- Provided a safe, nurturing and stimulating environment for children to learn and grow.
- Guided children through engaging and productive activities to foster fun learning environment.
- Observed and monitored children's play activities.
- Communicated daily with children's parents or guardians about daily activities, behaviors and related issues.
- Developed positive relationships with families by communicating regularly about their child's development.
- Assisted with feeding infants and toddlers during meal times.
- Worked collaboratively with co-workers to ensure safety of all the children in care.
- Read stories to children, facilitated discussions and tied books into learning opportunities.
- Observed children's behavior and development, communicate information with parents.
- Taught children how to complete basic crafts such as paintings, drawings and decorations.
- Sanitized toys and tables to maintain clean, safe environment.
- Planned and implemented engaging activities to encourage creativity and expression.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Recorded child behavior, food, and medication information for supervisors.
- Maintained safe play environment.
- Instructed children on good sanitary habits when washing hands, using bathroom or eating.
Driver
Kats
Poteau , OK
2019.10 - 2021.11
- Picked up clients from specific locations to transport and drop off at destinations.
- Interacted with customers pleasantly to meet needs and drive satisfaction.
- Coordinated with team members and remained flexible in work scheduling to meet service needs.
- Documented daily mileage, gas, and other data.
- Transported riders to designated stops according to pre-determined schedules.
- Utilized GPS to optimize routes and continuously meet estimated delivery times.
- Inspected vehicle before and after every trip to assess performance and maintenance requirements.
- Determined most expedient trip by mapping out driving routes ahead of time.
- Performed pre-trip inspection checks and reported problems to supervisor.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Adhered to company policies and procedures related to safety and security standards.
- Transported clients to specified destinations safely and on-time.
- Reported any incidents involving the truck or its cargo to management immediately.
- Checked vehicle after shift for damage.
- Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Monitored traffic conditions and applied defensive strategies to avoid accidents.
- Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
- Participated in training sessions regarding safe driving practices and defensive driving techniques.
- Communicated effectively with dispatchers regarding pick-ups and deliveries status updates.
- Assisted with customer requests and answered questions to improve satisfaction.
- Recognized by management for providing exceptional customer service.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Understood and followed oral and written directions.
- Maintained daily records of activities, behaviors, meals, and naps.
Cabin Office Manager
Department of tourism
Wister , OK
2010.05 - 2013.06
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Automated office operations for managing client correspondence, payment schedules and data communications.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Delegated work to staff, setting priorities and goals.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Analyzed data from various sources to identify trends and make recommendations for improvement.
- Supervised staff members, organized schedules and delegated tasks.
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Sustained office efficiency by implementing and planning office systems, equipment procurement and layouts.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Provided administrative support to management team including preparing reports and presentations.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Assigned work and monitored performance of project personnel.
- Managed, scheduled and coordinated office functions and activities for employees.
- Provided training to new hires on office policies and procedures.
- Coded and entered daily invoices with in-house accounting software.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Implemented and maintained company protocols to facilitate smooth daily activities.
- Ensured compliance with applicable laws regarding employment practices.
- Managed office inventory and placed new supply orders.
- Reviewed completed work to verify consistency, quality and conformance.
- Recruited and trained new employees to meet job requirements.
- Elevated customer satisfaction ratings by promptly resolving client and case issues.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Administered payroll and maintained proper documentation of employee personnel.
- Reviewed files and records to obtain information and respond to requests.
- Managed office budget to handle inventory, postage and vendor services.
- Processed payroll accurately ensuring all employees were paid on time.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Used judgment and initiative in handling confidential matters and requests.
- Collaborated with others to discuss new opportunities.
- Understood and followed oral and written directions.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
Foster Parent
Oklahoma DHS
Poteau , OK
2012.03 - 2022.03
- Assisted in developing life skills such as budgeting, cooking, cleaning, job searching.
- Collaborated with family members to provide stability for the child within their home environment.
- Prepared monthly reports concerning progress and behavior of children for welfare agencies.
- Counseled parents on proper child-rearing choices.
- Advocated for victims during difficult situations by filing police reports and connecting to needed services.
- Built trust and rapport with victims of violent crimes by remaining calm and compassionate in variety of situations.
- Maintained accurate records of progress made by each child in the foster care system.
- Participated in ongoing training to maintain license and enhance knowledge of relevant mental health topics.
- Assisted in completing homework assignments and school projects to support child's education.
- Adhered to state policies regarding licensing requirements and regulations related to foster care services.
- Organized social events for children to interact with one another outside of the home setting.
- Attended court hearings when necessary to advocate for the best interests of the children.
- Worked with care team to assess client needs and discuss collaborative treatment efforts.
- Provided emotional support for all individuals involved in the fostering process.
- Responded promptly to emergency situations while working with families in crisis.
- Supervised visits between biological parents and their children while ensuring safety protocols were followed.
- Informed victims about legal processes and timelines.
- Helped reunify birth families through coordinated visitation.
Lead Reservationist
Department Of Tourism,Botswana
Wister , OK
2007.05 - 2010.05
- Provided assistance with special requests such as early check-in or late check-out times.
- Coordinated with front desk staff to maintain maximum occupancy.
- Responded promptly to customer inquiries regarding hotel services, amenities and policies via phone, email or chat.
- Analyzed data to identify trends in customer preferences and booking patterns.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
- Generated reports on daily, weekly, monthly basis related to reservations.
- Documented and responded to incoming correspondences to address questions.
- Monitored occupancy levels and adjusted room allocations accordingly.
- Researched and resolved customer issues.
- Relayed information on availability, pricing and discounts to customers.
- Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
- Reviewed guest information and payment options, checking for accuracy and completeness.
- Performed data entry for all reservations into the property management system.
- Prepared documents required for group bookings such as contracts and invoices.
- Managed cancellations efficiently while ensuring maximum revenue optimization.
- Processed payments for reservations, including credit cards, cash or checks.
- Built and maintained productive relationships with employees.
- Actively participated in team meetings and brainstorming sessions.
- Verified payment details prior to confirming bookings.
- Resolved customer complaints in a timely manner while maintaining excellent service standards.
- Conducted regular audit of reservations department operations for quality assurance purposes.
- Provided accurate information on availability, rates and services to customers.
- Verified guest information and payment options ensuring accuracy and completeness.
- Processed various forms of payment and applied travel vouchers to help customers obtain tickets.
- Assisted in the training of new reservation staff members.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Implemented strategies for improving customer service experience across multiple channels.
- Ensured accuracy of all guest records in the database.
- Coordinated reservation requests with other departments to ensure customer satisfaction.
- Took reservations from patrons by phone or online.
- Kept accurate knowledge of types of rooms available at various resort locations.
- Handled incoming calls from guests seeking accommodation at the hotel.
- Completed day-to-day duties accurately and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Understood and followed oral and written directions.
- Recognized by management for providing exceptional customer service.
Education
GED -
Wister High School
Wister, OK2003-05
Skills
- Activity Planning
- Child Supervision
- Housekeeping
- Meal Preparation
- CPR Training
- Personal Hygiene Assistance
- Child Development
- Safety Understanding
- Age-Appropriate Activities
- Toilet Training
- Housekeeping Abilities
- Child Safety Procedures
- Sanitation Understanding
- Safety Awareness
- Early Childhood Knowledge
- Dietary Requirements
- Positive Reinforcement
- Reading Skills
Timeline
Childcare Provider
Kidz Corner Daycare
2021.01 - 2022.03
Driver
Kats
2019.10 - 2021.11
Foster Parent
Oklahoma DHS
2012.03 - 2022.03
Cabin Office Manager
Department of tourism
2010.05 - 2013.06
Lead Reservationist
Department Of Tourism,Botswana
2007.05 - 2010.05
GED -
Wister High School
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