Debra L. Peters
Custer,USA
Summary
Dynamic HR leader with expertise in managing recruitment, onboarding, and employee development across academic and corporate settings. Successfully streamlined personnel processes for over 150 staff, ensuring compliance and efficiency. Committed to empowering teams through effective conflict resolution and coaching, driving organizational growth.
Overview
24
24
years of professional experience
Work History
Assistant to the Dean for Finance, Personnel, and Extramural Support
University of Wisconsin–Stevens Point
2023.10 - Current
- Manage personnel processes for approximately 150 academic and university staff, including recruitment, hiring, promotions, employee progression, onboarding, offboarding, and other personnel actions.
- Directed faculty and staff search and selection processes, coordinating recruitment activities, candidate documentation, and hiring procedures.
- Advised faculty, staff, and leadership on HR policies and procedures to ensure compliance with organizational requirements.
- Provided HR and personnel support to Dean, faculty, and staff, guiding employee lifecycle activities and personnel processes.
- Maintain strict confidentiality when handling sensitive employee information, personnel records, and employment documentation.
HR Office Manager
University of Wisconsin–Stevens Point
2022.11 - 2023.10
- Managed employee onboarding and offboarding, ensuring completion of required documentation, system updates, training, and administrative requirements.
- Guided candidates through recruitment and hiring process, addressing inquiries, coordinating documentation, and ensuring compliance with I-9 requirements.
- Supported HR department by managing daily operations and providing administrative assistance to streamline processes.
- Updated and maintained accurate employee information and records within the HRIS database.
- Coordinated various HR projects and priorities in fast-paced environment, ensuring accuracy and confidentiality in all operations.
Operations Specialist
Waste Management
Marshfield, WI
2020.11 - 2022.08
- Maintained compliant employee qualification and personnel records in Foley and Beacon Insight systems, supporting regulatory adherence.
- Managed CRM databases, ensuring accuracy of records and timely updates to support informed decision-making.
- Supported daily operations in a fast-paced environment requiring strong organization, communication, and attention to detail.
- Trained and mentored employees, enhancing team effectiveness and resolving challenging employee and customer situations with professionalism and effective conflict de-escalation.
- Managed office inventory and administrative resources, including purchasing, requisitions, stocking, and receiving.
Administrative Sales Support Specialist
Schraad and Associates
Kansas City, MO
2017.07 - 2018.06
- Developed and improved administrative processes for accounts payable, accounts receivable, payment collections, deposits, and recordkeeping, contributing to a 60% increase in AP payment processing.
- Coordinated administrative processes and daily business activities, ensuring timely and accurate completion of priorities.
- Served as main point of contact for customers, partners, and internal teams, addressing inquiries and providing professional support.
- Cultivated positive working relationships across departments through responsive service, effective communication, and problem resolution.
Computer Support Specialist
Skyward
Stevens Point, WI
2016.08 - 2017.07
- Resolved computer, software, and networking issues, ensuring uninterrupted employee and customer productivity.
- Applied problem-solving and critical-thinking skills to identify issues, evaluate solutions, and implement process improvements that addressed user needs.
- Led special projects from planning through completion, coordinating priorities, resolving challenges, and delivering solutions within established timelines.
- Reorganized and revised standard operating procedures, streamlining processes and enhancing communication and collaboration.
- Participated in professional development programs and workshops to expand technical and professional capabilities.
Noncommissioned Officer in Charge of S1
U.S. Army
2003.01 - 2012.01
- Coordinated leave administration with payroll and management, ensuring accurate tracking and reporting for 1500 Soldiers.
- Supervised and developed a team of six Soldiers, providing day-to-day leadership, coaching, performance feedback, and professional development.
- Guided Soldiers through performance assessments and career development opportunities, enhancing professional growth and retention.
- Trained new personnel on HR operations and HRIS systems, ensuring Soldiers understood processes, systems, and organizational requirements.
- Facilitated meetings and collaborated across Brigade and 4 Battalions to align organizational and personnel-related goals.
- Provided Soldier guidance and support while maintaining professionalism, confidentiality, and adherence to established personnel procedures.
Education
Master of Business Administration - Human Resources
Saint Leo University
Saint Leo, FL2019-01
Bachelor of Arts - Human Resources
Saint Leo University
Saint Leo, FL2017-12
Skills
- Personnel administration
- Onboarding processes
- HRIS management
- HR policy development
- Leave administration
- Employee relations
- Performance management
- Data reporting
- Process documentation
- Microsoft Office proficiency
- Conflict resolution
- Training and coaching
- Confidentiality compliance
Additional Information
U.S. Army Human Resources Management Experience, Employee Lifecycle Administration, Recruitment & Selection, Personnel Operations, Confidential Records Management
Timeline
Assistant to the Dean for Finance, Personnel, and Extramural Support
University of Wisconsin–Stevens Point
2023.10 - Current
HR Office Manager
University of Wisconsin–Stevens Point
2022.11 - 2023.10
Operations Specialist
Waste Management
2020.11 - 2022.08
Administrative Sales Support Specialist
Schraad and Associates
2017.07 - 2018.06
Computer Support Specialist
Skyward
2016.08 - 2017.07
Noncommissioned Officer in Charge of S1
U.S. Army
2003.01 - 2012.01
Master of Business Administration - Human Resources
Saint Leo University
Bachelor of Arts - Human Resources
Saint Leo University