Summary
Overview
Work History
Education
Skills
Timeline
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Debra Macdonald

Flagstaff,AZ

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

11
11
years of professional experience

Work History

Senior Litigation Paralegal - Remote

Zachar Law Firm
02.2023 - 11.2023
  • Maintained litigation database and document organization for 45-60 personal injury cases.
  • Contacted clients to schedule appointments and discuss progress of cases.
  • Produced legal documents such as complaints, disclosures and mediation memorandums.
  • Completed electronic court filings at state and federal levels.
  • Organized evidence, exhibits, motions and subpoenas to support cases and prepare for trial.

Front Office Assistant / Marketing Director

Automatic Transmission Exchange
08.2021 - 03.2022
  • Directed phone inquiries, answered customer questions, and scheduled appointments.
  • Responded to inquiries from callers seeking information.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Reviewed and updated customer information in database for accuracy and marketing.
  • Created all marketing letters sent out every month.
  • Prepared warranty documents for customers
  • Processed payments to vendors and collected payments from customers
  • Remained solutions-oriented in face of complex problems to assist management and overall business direction.

Pre-Lit /Senior Litigation Paralegal

Breyer Law Office
11.2018 - 03.2020
  • Maintained litigation database and document organization for 50-60 cases.
  • Interviewed clients to obtain information relevant to cases.
  • Collaborated with attorneys to develop strategies for each case.
  • Collected data from client medical providers, employers, media and other various sources to prepare demand letters.
  • Wrote and filed pleadings with Superior Court on schedule to maximize case success.
  • Organized evidence, exhibits, motions and subpoenas to support cases and prepare for trial.
  • Communicated pertinent information to clients via phone, email, and mail.

Office Manager / Paralegal

Bruce M. Hayman, PLLC
02.2013 - 08.2016
  • Participated in intake meetings, continued client communications, and gathered all documents to prepare demand letters.
  • Maintained computer, physical filing systems, and electronic documents.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve the overall performance of personnel.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Education

No Degree - Business, Computers And Communication

Scottsdale Community College
Scottsdale, AZ

Certificate - Paralegal Studies

Academy of Business College
Phoenix
05.1996

Skills

  • Continuous learning mindset
  • Complex case management
  • Multitasking abilities
  • Good Judgment and Decision Making
  • Problem-solving capabilities
  • Professionalism and ethics
  • Project management expertise
  • Organizational skills
  • Legal Document Preparation
  • Critical Thinking
  • Customer Service

Timeline

Senior Litigation Paralegal - Remote

Zachar Law Firm
02.2023 - 11.2023

Front Office Assistant / Marketing Director

Automatic Transmission Exchange
08.2021 - 03.2022

Pre-Lit /Senior Litigation Paralegal

Breyer Law Office
11.2018 - 03.2020

Office Manager / Paralegal

Bruce M. Hayman, PLLC
02.2013 - 08.2016

No Degree - Business, Computers And Communication

Scottsdale Community College

Certificate - Paralegal Studies

Academy of Business College

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Debra Macdonald