Proven expertise in records management and customer service, honed across roles from Trinity County Sheriff to Security Pacific Bank. Excelled in streamlining HR operations for the State of California-Cal Fire, enhancing efficiency by 30%. Skilled in document analysis and fostering teamwork, I drive results through meticulous attention to detail and collaborative problem-solving.
Process, Subpoenas, Arrest Warrants, District Attorney disposition's, traffic citations, Animal Control statistic's and Federal statistics.
Prepare daily call logs and Weekly Arrest reports.
Handle lobby inquires, perform Livescan fingerprinting, answer phones.
Review documents for accuracy an completeness to ensur compliance with banking regulations.
Conducted daily reconciliation of accounts, identified discrepancies and resolved issues in a timely manner.
Assisted customers with opening new accounts, closing existing accounts and processing account changes.
Provided technical support to bank staff on operational procedures and processes.
Developed and implemented process improvement initiatives to reduce costs while increasing efficiency.
Ensured compliance with applicable laws and regulations governing banking operations.