Debra Marshall
Customer Service
Port St Joe,FL
Summary
Dedicated professional with a strong background in customer service and housekeeping. Proven ability to enhance client satisfaction through meticulous cleaning and effective time management. Skilled in team collaboration and problem-solving, consistently adapting to meet last-minute requests while maintaining high standards of customer service and and organization.
Overview
10
10
years of professional experience
Work History
Cleaner
Sassy Beaver
04.2024 - Current
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Provided assistance to other staff members with cleaning of difficult areas.
- Organized and used industrial cleaning products following strict safety procedures.
- Adapted quickly to last-minute cleaning requests, ensuring that all areas were presentable for unexpected visits.
- Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
- Enhanced client satisfaction with thorough cleaning and maintenance of all facilities.
Care Giver
Mrs.Bice and Amber
01.2020 - 01.2024
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Sales Associate
Dollar Tree
06.2018 - 12.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
Dollar Outlet
02.2016 - 05.2018
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
Gender Studies
A Crawford Mosley High School
Panama City, FL03.1996
Skills
- Housekeeping
- Customer service
- Time management
- Team collaboration
- Reliability and punctuality
- Problem-solving
- Attention to detail
- Supply inventory management
- Crew management
- Conflict resolution
Timeline
Cleaner
Sassy Beaver
04.2024 - Current
Care Giver
Mrs.Bice and Amber
01.2020 - 01.2024
Sales Associate
Dollar Tree
06.2018 - 12.2020
Sales Associate
Dollar Outlet
02.2016 - 05.2018
Gender Studies
A Crawford Mosley High School
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