Summary
Overview
Work History
Education
Skills
Timeline
Generic

Debra Maxwell

Simi Valley,CA

Summary

Driven professional with a proven track record at Lowe's, adept in database entry and fostering customer satisfaction. Excelled in streamlining operations, reducing data entry errors, and enhancing vendor relationships. Demonstrated leadership by mentoring staff and improving productivity, showcasing exceptional organizational and interpersonal skills.

Highly efficient Back End Clerk well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

10
10
years of professional experience

Work History

Back End Clerk

Lowe's
02.2014 - Current
  • Oversee the day to day in Receiving.
  • Process and sort returns and shipped via our CRTV process.
  • Maintained all Hazmat by categorizing, labeling,drumming to keep withing compliance.
  • Organizing and labeling all customer special orders.
  • Work with the Department of Agriculture in quarantine of incoming shipments of plants, trees and flowers.
  • Maintained electronic waste and battery returns to keep within compliance
  • Process all incoming and outgoing freight.
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Increased efficiency by streamlining filing systems and organizing important documents.
  • Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
  • Verified transactions, product orders and shipping dates and entered information into databases and reports.
  • Strengthened relationships with vendors by maintaining open lines of communication and addressing concerns promptly.
  • Managed calendars and scheduled appointments to maintain smooth flow of operations.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Used and scheduled maintenance for store equipment such as the reach truck, order picker and forklift.

Supervisor

Riteaid
09.2018 - 04.2024
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Achieved results by working with staff to meet established targets.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Education

GED -

Simi Valley Adult School And Career Institute
Simi Valley, CA
06.1993

Skills

  • Telephone Etiquette
  • Customer Satisfaction
  • Cash Handling
  • Cash Management
  • Filing systems
  • Database entry
  • File Maintenance
  • Quality Control
  • Processing mail
  • Point of sale operation
  • Record preparation
  • Operations Support
  • Research
  • Document Management

Timeline

Supervisor

Riteaid
09.2018 - 04.2024

Back End Clerk

Lowe's
02.2014 - Current

GED -

Simi Valley Adult School And Career Institute
Debra Maxwell