Debra McEachern
McMinnville,OR
Summary
Accomplished administrative professional with a proven track record for enhancing executive productivity and client satisfaction.
Expert in medical and caregiving. Demonstrates exceptional organizational skills, building strong relationships with clients
Professional flight attendant with highest priority to safety and security, along with excellent customer service experience.
Staffing, background checks, and arranging classes for new hires.
Sales oriented travel expert in booking trips with exceptional customer service.
Willingness to take on added responsibilities to meet team goals.
Overview
30
30
years of professional experience
Work History
Elderly Caretaker Vietnam Veteran
Myself
06.2016 - 09.2023
- Provided transportation for medical appointments, social outings, and errands as needed, enhancing overall mobility and engagement in community activities.
- Assisted clients with daily living tasks, maintaining their dignity and independence while ensuring their comfort and wellbeing.
- Prepared nutritious meals tailored to specific dietary requirements while accommodating personal preferences, supporting optimal health outcomes for clients with various medical conditions.
- Developed strong relationships built on trust with both clients and their families through exceptional communication skills and genuine empathy.
Executive Administrative Assistant
Rodhe-Schwarz
11.2013 - 08.2016
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
- Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
- Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.
Travel Agent
AAA Travel Agency
11.2009 - 05.2013
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Designed personalized vacation experiences based on thorough understanding of each client''s interests, budget constraints, and desired outcomes.
- Increased client satisfaction by creating customized travel itineraries tailored to individual preferences and needs.
- Provided exceptional customer service by promptly addressing concerns and resolving issues, leading to positive reviews and recommendations from satisfied clients.
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
Flight Attendant, Recruiter, Office Assistant
American Airlines
07.1993 - 08.2008
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Promoted brand reputation by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.
- Contributed to company success by consistently achieving high performance ratings for customer service, teamwork, and punctuality.
- Hired new flight attendants, processed paperwork, back ground checks and arranged training.
- Assisted in inflight office, accounting, organizing and making copies, airplane checks for cleanliness, torn cushions and rugs.
Education
No Degree - Business, Nursing
Portland Community College
Portland, OR2009
No Degree - Business
Washington State University
Pullman, WA1978
Skills
- Excellent customer service
- Sales and marketing
- Office management
- Interpersonal Skills
- Conflict Resolution
- Creative Problem Thinking
- Food and beverage sales and service
- Company policy adherence
- Brainstorming and creative thinking
Timeline
Elderly Caretaker Vietnam Veteran
Myself
06.2016 - 09.2023
Executive Administrative Assistant
Rodhe-Schwarz
11.2013 - 08.2016
Travel Agent
AAA Travel Agency
11.2009 - 05.2013
Flight Attendant, Recruiter, Office Assistant
American Airlines
07.1993 - 08.2008
No Degree - Business, Nursing
Portland Community College
No Degree - Business
Washington State University