Debra Mendoza
Union City,CA
Summary
Results-driven Office Manager with a proven ability to enhance office productivity through exceptional data entry and communication skills. Demonstrates strong organizational capabilities and meticulous accuracy in managing large volumes of information, ensuring seamless operations. Adept at addressing diverse visitor and staff needs while fostering collaboration to achieve efficiency and precision. Committed to optimizing data processing workflows for increased operational effectiveness.
Overview
38
38
years of professional experience
Work History
Part Time Accounting/Data Entry Clerk
Earle's Lo-Cost Electric
Oakland, CA
01.2023 - Current
- Logged all financial transactions into digital spreadsheets and databases.
- Supported month-end and year-end closings for accurate accounting.
- Coded invoices for structured and precise record-keeping.
- Recorded precise accounts payable and receivable transactions.
- Tracked customer account payment activities.
- Processed payments through various channels.
- Verified postings and documents for accuracy, correctness, and proper coding.
- Processed invoices by verifying, coding, and entering data into accounting software.
- Utilized mathematical abilities to compute totals and verify figures.
- Entered and posted accounts receivable documents using accounting software.
- Reconciled monthly financial statements ensuring accuracy and currency.
- Processed large volumes of invoices independently.
- Organized and accurately filed Accounts Payable and Receivable documents.
- Supervised financial record maintenance and streamlined accounting operations.
- Managed invoicing and payment processing tasks.
Office Manager
Service 4 Plumbing, Inc.
San Leandro, CA
05.2011 - Current
- Handled phone inquiries and coordinated technician dispatch promptly.
- Managed invoicing processes, ensuring timely submissions.
- Resolved customer complaints using effective strategies, boosting satisfaction.
- Managed direct marketing mailings, increasing client interaction.
- Coordinated procurement of supplies for smooth business operations.
- Streamlined office procedures, cutting down on customer complaint resolution time.
- Directed marketing initiatives, enhancing business growth.
- Supervised technician dispatch and managed supply orders ensuring seamless workflow.
- Handled invoicing and accounts, ensuring accurate financial documentation.
- Resolved customer issues efficiently, enhancing satisfaction through proactive solutions.
- Streamlined technician scheduling to minimize service delays.
Distribution Data Analyst & Traffic Depart Liaison
Mervyn's of California
Hayward, CA
10.1997 - 01.2003
- Analyzed distribution center procedures for inbound shipments, reducing costs, and improving efficiency.
- Entered data and reported findings to the Traffic Division using Excel and Word.
- Provided administrative support to upper management as needed.
- Analyzed distribution procedures, streamlined inbound shipment processes, reduced costs, and reported findings using Excel and Word.
- Collaborated with the Traffic Division, providing detailed reports, and acting as a relief administrative assistant for upper management.
- Streamlined inbound shipment processes to reduce costs and improve efficiency at distribution centers.
- Conducted data entry and detailed reporting on distribution center procedures, ensuring accuracy and efficiency in documentation.
- Provided administrative support to upper management, ensuring smooth operations and effective communication within the Traffic Division.
- Optimized inbound shipment processes, enhancing efficiency and cutting costs through detailed data analysis and procedural improvements.
Office Manager
Lucasey Manufacturing
Oakland, CA
05.1987 - 09.1997
- Led customer service team to meet order processing and shipment deadlines.
- Addressed customer grievances, boosting overall satisfaction.
- Assisted purchasing department to ensure smooth team operations.
- Directed phone inquiries and managed order entry, increasing response efficiency.
- Coordinated client communications for clarity and understanding.
- Directed customer service team, optimized order processing processes, and improved client satisfaction by resolving issues effectively.
- Oversee customer service operations, guarantee timely client shipments, and coordinate with the purchasing department to ensure smooth workflow.
- Developed effective order tracking, accelerated response times, and resolved customer issues rapidly.
- Oversaw customer service activities, consistently meeting delivery schedules.
- Supervised customer engagements, facilitated correct order processing, and maintained consistent correspondence.
- Coordinated cross-departmental initiatives, enhancing operational synergy, and client satisfaction.
Skills
- Ensures Data Confidentiality
- Document Management
- Detail-Oriented Data Input
- Accounts Receivable/Payable
- Detail-Oriented Focus
- Administrative Support Expert
- Document Proofreading
- Data Integrity Oversight
- Billing Administration
- Accurate Account Tracking
- Payroll Administration
- Organized Mail Processing
- Strong Verbal and Written Skills
- Service Excellence
- Client Engagement
- Accounts Receivable Oversight
References
Earle Chapman (510) 533-2252
Jo Lynn Eala (510) 427-1893
Timeline
Part Time Accounting/Data Entry Clerk
Earle's Lo-Cost Electric
01.2023 - Current
Office Manager
Service 4 Plumbing, Inc.
05.2011 - Current
Distribution Data Analyst & Traffic Depart Liaison
Mervyn's of California
10.1997 - 01.2003
Office Manager
Lucasey Manufacturing
05.1987 - 09.1997
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