Debra Miller

*Verify inmate high school or equivalent education

*Schedule GED and TABE testing

*Maintain ABE and vocational records and report to technical colleges

*Enter data into WICS, COMPAS, Infinite Campus and education database

*Maintain complete and accurate records of inmate educational history, progress and completion

*Sort and distribute department mail

*Maintain and order office supplies as needed

*Supervise inmate file reviews

*Managed challenging behaviors exhibited by some individuals using de-escalation techniques and nonverbal communication strategies

*Promoted patient independence through assistance with daily living activities such as grooming, dressing, mobility support

*Documented pertinent patient care and behavior information

*Performed various housekeeping tasks such as laundry, bed-making and general tidying of bedrooms, halls and dayrooms

*Promptly addressed concerns and resolved issues in a timely manner

*Facilitated group activities that promote positive social interaction among residents

*Assisted with patient funds, property, phone calls and complaints

*Supervised day to day operations to meet performance, quality and service expectations

*Maintained clean, safe and organized restaurant environment

*Monitored cash intake and deposit records

*Trained new employees

*Scheduled staff shifts to ensure proper coverage during peak hours without exceeding labor budget

*Completed regular inventory counts and ordered items accordingly

*Trained new employees

*Customer service

*Cooking and fulfillment of customer orders