Summary
Overview
Work History
Education
Skills
Timeline
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Debra Morrissey

Roswell,GA

Summary

Proven leader in healthcare management, notably with Southeast Healthcare, where I spearheaded operations, enhancing efficiency and team performance. Expert in staff training/development and records organization, I excel in building client relationships and fostering a culture of continuous improvement. Achieved significant advancements in employee recruitment and customer satisfaction through innovative strategies and effective team leadership.

Overview

20
20
years of professional experience

Work History

Regional Director of Medical Records & Recruiter

Southeast Healthcare
04.2024 - Current
  • Streamlined operations for improved efficiency by evaluating existing processes and introducing innovative solutions.
  • Motivated employees through effective communication, recognition programs, and tailored incentive structures that aligned with corporate objectives.
  • Visited sites periodically to view service levels and adherence to global service standards.
  • Attended weekly meetings to discuss and optimize strategies.
  • Delivered comprehensive training programs to build highly skilled teams capable of delivering on company goals and objectives.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Served as a mentor to emerging leaders, sharing knowledge and expertise while fostering an environment of continuous learning and growth.
  • Assisted in recruiting, hiring and training of team members.

Regional Director of Medical Records & Recruiting

Wellington Healthcare
12.2012 - 04.2024
  • Streamlined operations for improved efficiency by evaluating existing processes and introducing innovative solutions.
  • Motivated employees through effective communication, recognition programs, and tailored incentive structures that aligned with corporate objectives.
  • Served as a mentor to emerging leaders, sharing knowledge and expertise while fostering an environment of continuous learning and growth.
  • Visited sites periodically to view service levels and adherence to global service standards.
  • Delivered comprehensive training programs to build highly skilled teams capable of delivering on company goals and objectives.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Recruited top talent to maximize profitability.
  • Met with managers to discuss vacancies, applicant qualifications, and characteristics of top candidates.
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Implemented best practices for documentation management, ensuring easy access to critical information when needed.

Accounts Payable Coordinator

HCA Atlanta Outpatient Surgery Centers
02.2010 - 11.2011
  • Managed vendor relationships, ensuring prompt responses to inquiries and resolving disputes.
  • Coordinated with other departments as needed for approval or clarification on invoiced items, promoting effective cross-functional collaboration throughout the organization.
  • Processed check disbursements and reconciled related ledger.
  • Assisted with month-end closing tasks, ensuring timely completion of financial statements.
  • Reduced late payment fees through timely and accurate invoice management.
  • Reviewed open purchase orders for integrity, accuracy and completeness of vendor information.
  • Facilitated timely payments by monitoring accounts payable aging reports and prioritizing high-risk items.
  • Provided regular updates on outstanding invoices to management, enabling informed decision-making regarding cash flow management strategies.

Pre-Op Admissions Coordinator

HCA Atlanta Outpatient Surgery Centers
12.2004 - 02.2010
  • Provided exceptional customer service during phone and email interactions with prospective students and their families, addressing concerns promptly and professionally.
  • Confirmed all insurance benefits met standards of admissions as dictated by policy.
  • Assisted in patient admission process based on federal and state laws.
  • Collaborated with admissions team to develop and implement strategies to improve admissions process.
  • Completed preliminary paperwork for incoming and outgoing patients.

Education

ICD 9 Coding - CPT-ICD 9 Coding

Blue Cross Blue Sheild
Computer Training
05.1993

Associate of Applied Business - Accounting

Central New England College
Boston, MA
05.1985

Bachelor of Business Administration - Accounting

Central New England College
Boston, MA
05.1985

High School Diploma -

Opelika High School
Opelika, AL
06.1978

Skills

  • Client Relationships
  • Staff Training and Development
  • Staff Management
  • Relationship Building
  • Employee Recruitment
  • Customer Satisfaction
  • Team Leadership
  • Training Management
  • Staff training/development
  • Customer Service
  • Organizational Structuring
  • Records Organization and Management
  • Performance Evaluations
  • Customer Relations
  • Policy Development and Enforcement
  • Staff hiring
  • Teamwork and Collaboration
  • Management Team Building
  • Effective leader
  • Recruitment

Timeline

Regional Director of Medical Records & Recruiter

Southeast Healthcare
04.2024 - Current

Regional Director of Medical Records & Recruiting

Wellington Healthcare
12.2012 - 04.2024

Accounts Payable Coordinator

HCA Atlanta Outpatient Surgery Centers
02.2010 - 11.2011

Pre-Op Admissions Coordinator

HCA Atlanta Outpatient Surgery Centers
12.2004 - 02.2010

ICD 9 Coding - CPT-ICD 9 Coding

Blue Cross Blue Sheild

Associate of Applied Business - Accounting

Central New England College

Bachelor of Business Administration - Accounting

Central New England College

High School Diploma -

Opelika High School

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Debra Morrissey