Debra Mosher
Macedon,US
Summary
Customer service with 35+ years experience
Experienced hospitality professional with strong focus on team collaboration and achieving results. Highly skilled in managing staff, ensuring exceptional service standards, and adapting to changing needs. Known for reliability, leadership, and effective communication. Prepared to drive operational success and enhance guest experiences.
Overview
41
41
years of professional experience
1
1
Certification
Work History
Chief Steward
Canandaigua American Legion Post 0256
05.2022 - 01.2026
Chief Steward/Bar Manager
Shortsville American Legion
05.2016 - 01.2021
- Lead Bartender
- Employee Scheduling
- Ordering and Inventory
- Ticket Ordering, Sales and Monitoring $$$
- Basic Daily, Monthly Balancing
- Event Scheduler.
Proprietor
DJM Consulting
07.2007 - 01.2015
- CPR Certified
- Trainer on Softdent dental program
- Trainer on e paces – Medicaid billing.
Dental Consultant, Front Office Manager, Dental Assistant
Parkwood Dental Care
08.2004 - 01.2007
- Hiring and training new staff
- Setting up office manuals/ office protocols
- Setting up Medicaid, E-paces, preparing quick reference guides
- Collections, and insurance billing
- Softdent liaison
- Marketing
- Increased production and Collection 25% both offices
- Set up financial arrangements – Office correspondent with Care Credit, Capitol One
- Manage and maintain 2 offices
- Monitoring and tracking collection and production goals.
Dental Assistant
Eaves Family Dental
08.2000 - 01.2004
- Expanded duties dental assistant, sub front desk receptionist
- Knowledge of Eaglesoft
- Order and maintain dental supplies
- Knowledge of digital radiographs – Schick
- CPR certified
- Several credit hours continuing education.
Dental Assistant/ Office Manager
Gregory L. Schultz, D.M.D., PC
04.1991 - 08.2000
- Dental Assistant – all procedures
- Accounts Receivables
- Insurance and Medicaid Billing
- Maintaining employees, hygienist and doctors schedules.
- Payroll
- Softdent office trainer
- Employee of the month.
Dental Assistant 3rd Class
United States Navy
03.1985 - 03.1991
- Expanded duties dental assistant
- CPR certified
- Certified in Radiology
- Trained dental assistant in all phases
- Maintained front desk operations
- Performed sealants, periodontal scaling and root planning, hygiene duties.
Education
High school diploma -
Skills
- Microsoft works, excel, several dental programs, quickbooks, word processing programs (10 years)
- Dental Assisting, Chairside Assisting, Dental Receptionist with knowledge of several dental software programs
- Infection Control Training, Office Management, HIPAA, Medical Scheduling
- Bartending
- Hard Skills: Bartender, Bar Management, Cash Handling, Event Planning, Vendor Selection Stock Control, Staff Supervisor, Employee training, scheduling
Certification
- X-ray
- Certified Dental Assistant
- Alcohol Training Awareness Program NYS Liquor Authority
- 2025
- 360 Learn to Serve Food Handling Training Course ANAB
- 2022
- CPR certified February 2018 to Present
Timeline
Chief Steward
Canandaigua American Legion Post 0256
05.2022 - 01.2026
Chief Steward/Bar Manager
Shortsville American Legion
05.2016 - 01.2021
Proprietor
DJM Consulting
07.2007 - 01.2015
Dental Consultant, Front Office Manager, Dental Assistant
Parkwood Dental Care
08.2004 - 01.2007
Dental Assistant
Eaves Family Dental
08.2000 - 01.2004
Dental Assistant/ Office Manager
Gregory L. Schultz, D.M.D., PC
04.1991 - 08.2000
Dental Assistant 3rd Class
United States Navy
03.1985 - 03.1991