Debra Nelson
Orlando,FL
Summary
Seasoned Certified Dietary Manager with a proven track record at ParkView Healthcare and Rehab, adept in menu planning and dietary modifications. Leveraged nutrition expertise and exceptional teamwork to enhance patient satisfaction and meal service quality. Achieved significant cost control measures while ensuring compliance with food safety regulations. Demonstrates strong problem-solving skills and a commitment to excellence in healthcare nutrition management.
Dietary professional with robust history in managing nutritional programs and ensuring regulatory compliance. Known for delivering high-quality dietary services and fostering team collaboration. Reliable and adaptable, skilled in creating tailored dietary plans and enhancing operational procedures.
Experienced with managing dietary programs to ensure compliance with health standards. Utilizes leadership and teamwork to enhance service quality and operational efficiency. Knowledge of developing and implementing personalized nutritional plans for diverse populations.
Overview
10
10
years of professional experience
Work History
Certified Dietary Manager
ParkView Healthcare and Rehab
10.2021 - 01.2025
- Proactively addressed potential issues impacting meal service quality or patient satisfaction by analyzing trends and implementing necessary changes.
- Frameworked monthly menus based on seasonal ingredients availability while adhering to nutritional guidelines.
- Ensured compliance with federal, state, and local regulations by staying current on industry best practices and adapting procedures accordingly.
- Coordinated with vendors to source high-quality ingredients at competitive prices, maintaining strong relationships for long-term partnerships.
- Improved patient satisfaction by developing and implementing customized meal plans according to their dietary needs and preferences.
- Led the development of special event menus for holidays or themed days at the facility, promoting variety in meal offerings.
- Managed a team of dietary aides, providing ongoing coaching and support to ensure high-quality meal services for patients.
Certified Dietary Manager
Healthcare Services Group
01.2017 - 12.2020
- Proactively addressed potential issues impacting meal service quality or patient satisfaction by analyzing trends and implementing necessary changes.
- Frameworked monthly menus based on seasonal ingredients availability while adhering to nutritional guidelines.
- Achieved budgetary goals through effective cost control measures, including bulk purchasing and negotiating vendor contracts.
- Ensured compliance with federal, state, and local regulations by staying current on industry best practices and adapting procedures accordingly.
- Coordinated with vendors to source high-quality ingredients at competitive prices, maintaining strong relationships for long-term partnerships.
- Improved patient satisfaction by developing and implementing customized meal plans according to their dietary needs and preferences.
- Led the development of special event menus for holidays or themed days at the facility, promoting variety in meal offerings.
- Managed a team of dietary aides, providing ongoing coaching and support to ensure high-quality meal services for patients.
- Reduced food waste by closely monitoring inventory levels and adjusting purchasing practices accordingly.
- Partnered with dietitians in assessing patients' needs for therapeutic diets upon admission or during their stay at the facility.
- Conducted regular audits of food storage areas to maintain cleanliness standards and prevent contamination risks.
- Streamlined meal planning processes by utilizing advanced software programs for menu creation and recipe management.
- Participated in interdisciplinary meetings to provide expertise on patient nutritional care, supporting holistic treatment approaches.
- Enhanced food safety standards by implementing strict hygiene protocols and conducting regular staff training sessions.
- Optimized kitchen efficiency for better meal preparation and delivery, ensuring timely service to patients.
- Monitored staff performance through evaluations and feedback sessions, addressing any areas needing improvement proactively.
- Purchased food supplies for department according to budget limitations.
- Interviewed, hired and trained dietary personnel to provide optimal service.
- Consulted with dietitians to plan menus appropriate for patient needs.
- Visited with residents to inquire about satisfaction, quality, and personal preferences.
Certified Dietary Manager
Courtland Health & Rehabilitation Center
03.2015 - 01.2017
- Proactively addressed potential issues impacting meal service quality or patient satisfaction by analyzing trends and implementing necessary changes.
- Frameworked monthly menus based on seasonal ingredients availability while adhering to nutritional guidelines.
- Coordinated with vendors to source high-quality ingredients at competitive prices, maintaining strong relationships for long-term partnerships.
- Ensured compliance with federal, state, and local regulations by staying current on industry best practices and adapting procedures accordingly.
- Led the development of special event menus for holidays or themed days at the facility, promoting variety in meal offerings.
- Improved patient satisfaction by developing and implementing customized meal plans according to their dietary needs and preferences.
- Managed a team of dietary aides, providing ongoing coaching and support to ensure high-quality meal services for patients.
- Partnered with dietitians in assessing patients' needs for therapeutic diets upon admission or during their stay at the facility.
- Conducted regular audits of food storage areas to maintain cleanliness standards and prevent contamination risks.
- Streamlined meal planning processes by utilizing advanced software programs for menu creation and recipe management.
- Participated in interdisciplinary meetings to provide expertise on patient nutritional care, supporting holistic treatment approaches.
- Enhanced food safety standards by implementing strict hygiene protocols and conducting regular staff training sessions.
- Implemented continuous improvement initiatives in response to performance metrics, enhancing overall department effectiveness.
- Achieved budgetary goals through effective cost control measures, including bulk purchasing and negotiating vendor contracts.
- Successfully resolved patient concerns or complaints related to meals or service quality by taking prompt corrective actions when needed.
- Optimized kitchen efficiency for better meal preparation and delivery, ensuring timely service to patients.
- Monitored staff performance through evaluations and feedback sessions, addressing any areas needing improvement proactively.
- Purchased food supplies for department according to budget limitations.
- Interviewed, hired and trained dietary personnel to provide optimal service.
- Consulted with dietitians to plan menus appropriate for patient needs.
- Visited with residents to inquire about satisfaction, quality, and personal preferences.
- Monitored production to check safety, standardized production and appropriate portioning.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Motivated staff to perform at peak efficiency and quality.
Education
Associate of Arts - CDM
Orlando Votech
Orlando, FL06-1998
Skills
- Meal preparation
- Dietary modifications
- Allergen awareness
- Therapeutic diets
- Menu planning
- Nutrition education
- Nutritional assessment
- Sanitation management
- Nutrition counseling
- Food safety regulations
- Sanitation protocols
- Recordkeeping skills
- Food presentation
- Inventory management
- Food production management
- Workflow optimization
- Menu planning abilities
- Employee recruitment
- Delivery coordination
- Department management
- Staff monitoring
- Cost control
- Purchasing and procurement
- Special diets
- Department oversight
- Supply coordination
- Nutrition expertise
- Diet restriction determination
- Menu planning skills
- Cross-functional coordination
- Customer service
- Problem-solving
- Teamwork and collaboration
- Teamwork
- Meal development
Timeline
Certified Dietary Manager
ParkView Healthcare and Rehab
10.2021 - 01.2025
Certified Dietary Manager
Healthcare Services Group
01.2017 - 12.2020
Certified Dietary Manager
Courtland Health & Rehabilitation Center
03.2015 - 01.2017
Associate of Arts - CDM
Orlando Votech
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