Debra Newberry
Summerville,SC
Summary
Cafeteria and Catering Manager with eleven year career at private Schoolsn>hooll. Dedicated to effective policy, procedures and service updates. Successful at organizing, assigning, and overseeing work with a disciplined management style with winning attitude. Detail-oriented and proactive food service leader with an adaptable approach to team and operations management.
Seasoned Food Service Manager adept at optimizing department operations. Strong communicator and strategic planner with excellent conflict management abilities. Built exceptional rapport with vendors to support consistent and favorable inventory replenishment. Committed and hardworking [Job Title] with [Number] years of experience directing [Industry] food service. Well-rounded leader with talent for supervising employees and [Skill]. Swift problem solver with quick and effective solutions to wide array of issues.
Overview
16
16
years of professional experience
Work History
Food Service Manager
Saint Leo The Great School
Lincroft, NJ
08.2008 - 04.2024
- Assigned tasks and monitored progress of all kitchen personnel.
- Planned menus in collaboration with chefs and other personnel.
- Provided ongoing training for new employees on safe food handling practices.
- Performed frequent checks to maintain consistently high quality of food preparation and service.
- Hired, trained, motivated and evaluated team members in order to maximize productivity levels.
- Oversaw food preparation, production and presentation according to quality standards.
- Reviewed daily task list with employees and assigned tasks for completion.
- Assisted staff by serving food and beverages or bussing tables.
- Served customers by phone to take orders and answer product or service questions.
- Monitored quality of dishes served by tasting them periodically throughout the day.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Rotated and replenished products in display cases.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Reduced food waste by overseeing and planning ingredients, anticipated customers and popularity of items.
- Performed routine maintenance checks on all kitchen equipment including ovens, stoves, refrigerators.
- Adhered to company food, safety, quality and sanitation policies.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Established relationships with vendors to secure favorable pricing on ingredients.
- Supervised daily operations of the kitchen staff to ensure compliance with health and safety regulations.
- Delegated work to staff, setting priorities and goals.
- Ordered necessary supplies and ingredients on a regular basis to meet operational needs.
- Collaborated with others to discuss new opportunities.
- Understood and followed oral and written directions.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Maintained updated knowledge through continuing education and advanced training.
Education
High School Diploma -
Toms River High School North
Toms River, NJ06-1976
Skills
- Team Development
- Portion Control
- Hiring Procedures
- Purchasing
- Staff Leadership
- Customer Service
- Operations Management
- Quality Control
- Relationship Building
- Quality Assurance
- Strategic Planning
- Employee Supervision
- Investigating Complaints
- Creative catering displays
Timeline
Food Service Manager
Saint Leo The Great School
08.2008 - 04.2024
High School Diploma -
Toms River High School North
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