Debra Orbacz
BLUFFTON,SC
Summary
Ms. Orbacz has extensive management and leadership expertise. Prior to starting a consulting practice in 2009, held numerous assignments over an award-winning career with FedEx Corporation, promoting to the executive level. Held key director level positions including Managing Director of the flagship hub in Memphis, Tennessee and Managing Director of Operations for the Mid-Atlantic Region. After leaving FedEx, and prior to starting a consulting practice, led a team of performance-based logistics experts at Booz Allen Hamilton in building a new business unit primarily serving the Department of Defense. Ms. Orbacz is frequently called on to design and deliver employee retreats for all corporate levels. Ms. Orbacz is also a requested speaker for various professional organizations.
Overview
30
30
years of professional experience
Work History
Principal Consultant
Orbacz Strategy Group, LLC
04.2010 - 11.2020
- Handled confidential customer business and operational information.
- Fostered strong relationships with clients through consistent communication and collaboration.
- Managed multiple projects concurrently, ensuring timely delivery and high-quality results.
- Conducted meetings with clients to determine project intent, requirements and budgets.
- Improved organizational structures within client companies by implementing best practices in management techniques.
- Streamlined business processes for clients by identifying inefficiencies and implementing effective solutions.
- Collaborated with cross-functional teams at client sites to ensure holistic project success.
- Reviewed internal systems and organized training plans to address areas in need of improvement.
- Led training sessions for client staff members to improve skillsets and enhance overall performance.
- Leveraged on-site observation and personal interviews to identify team and individual strengths.
- Supported clients during periods of transition, ensuring seamless integration of new systems or policies.
- Developed effective improvement plans in alignment with goals and specifications.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Evaluated staff performance and provided coaching to address inefficiencies.
Sr Principal Consultant
Booz Allen Hamilton
01.2007 - 05.2009
- Mentored junior consultants, fostering professional growth and increasing overall team capabilities.
- Managed cross-functional teams for streamlined communication and greater efficiency in project execution.
- Served as a trusted advisor to clients, assisting them in defining their strategic goals and developing actionable plans.
- Increased client satisfaction by addressing their unique needs and offering tailored solutions.
- Identified new business opportunities through market research and competitor analysis, leading to increased revenue generation.
Travel
01.2004 - 03.2007
Travel break
Managing Director of Operations
FedEx Corporation
09.1996 - 08.2004
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Increased overall company performance by implementing strategic management initiatives and streamlining operations.
- Developed comprehensive business plans, outlining long-term goals and actionable steps toward success.
- Optimized resource allocation for improved efficiency and profitability across all departments.
- Enhanced workplace safety protocols proactively addressing potential hazards before they became critical incidents.
- Cultivated a strong organizational culture built on integrity accountability teamwork which resulted in higher retention rates among staff.
- Delivered consistent revenue growth by identifying new business opportunities and expanding service offerings.
- Managed risk effectively by instituting comprehensive mitigation strategies across the organization''s operations.
- Established a high-performing executive team with 20-25 direct reports, recruiting top talent from diverse industries to drive organizational excellence.
- Led cross-functional teams to achieve company-wide growth objectives, fostering collaboration and innovation.
- Implemented robust financial controls and reporting systems, ensuring accurate forecasting and budget management.
- Fostered an inclusive work environment by championing diversity initiatives and empowering employees at all levels.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Directed large-scale projects from inception to completion on time/budget with strict adherence to quality standards.
- Promoted a culture of continuous learning by investing in employee development programs and resources.
- Documented processes and drafted SOPs to comply with regulations and company policies.
- Piloted cross-departmental projects to achieve successful delivery of new initiatives.
- Drove bottom-line results through rigorous financial analysis, cost containment measures, and efficient capital deployment strategies.
- Spearheaded corporate reorganization efforts, realigning internal resources to better support growth objectives.
- Assisted in recruiting, hiring and training of team members.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Reported issues to higher management with great detail.
- Reduced operational risks while organizing data to forecast performance trends.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
Managing Director
FedEx Corporation
10.1990 - 09.1996
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Increased overall company performance by implementing strategic management initiatives and streamlining operations.
- Developed comprehensive business plans, outlining long-term goals and actionable steps toward success.
Education
BBA - Business Management
Byrd School of Business, Shenandoah University
Winchester, VAGeorgetown University
Washington, DC08.2012
Executive Leadership Certification -
Georgetown University
Washington, DC05.2010
Skills
Strategic Planning and Problem Solving
Team Leadership and Development
Organizational Development
Process and Continuous Improvement
Integrity and Honesty
Change Management
Analytical Thinking
Attention to Detail
Analysis & Evaluation
Best Practices Implementation
Employee Management
Cultural Awareness
Business Planning and Leadership Experience
- Provided strong, decisive leadership to many business organizations during periods of dynamic change and challenge relative to industry volatility and fluctuations in market conditions
- Developed business plans and built solid infrastructures to meet diverse organizational, operations and market challenges
- Established and communicated the mission statement, determined objectives and steered the organizational vision
- Held responsibility for all HR affairs within area of responsibility, including recruiting, employee relations, compensation, benefits, training and development and quality and organizational effectiveness
- Directed and evaluated assignments, career progression, and developmental activities of thousands of employees in the organization
Prior Speaking Engagements
- Women in Nuclear (WIN) National Meeting, Seattle, WA
- Valley Women’s Professional Organization, Winchester, VA
- Loudoun Women’s Professional Organization, Leesburg, VA
- United Way Live Broadcast Post 9/11, New York, NY
Certifications
- International Coaching Federation (ICF) Certified
- Center for Creative Leadership (CCL) – Certified in all assessment instruments
- DiSC Certified Administrator/Distributor
- Time Mastery Profile
- TK Conflict & Communications Assessment Tools
- Discovery Learning Assessments
- Executive Leadership Certification
- Private Pilot's Certificate
Awards and Affiliations
- Recipient of numerous high level leadership awards, including three of the prestigious 5-Star Awards (highest achievement within FedEx), along with several Superstar and Star Awards
- Board of Trustees of Shenandoah University
- Board Chair for the Library of Congress, Asian Division Friends Society
- Leadership Committee for the Women’s Bar Association of the District of Columbia
- Board position with the Osher Lifelong Learning Institute (OLLI) Jupiter, FL
- Board of Governors for Lowcountry Women's Golf Association
Relevant Experience
- Strategic and tactical planning
- Operational planning and implementation
- Cultural assessments and alignment
- Performance evaluations and improvement
- Change management and sustainable growth
- Succession planning and management
- Meeting planning and facilitation
- Executive leadership coaching
- Development of high performing teams
Hobbies and Interests
- Golfing
- Traveling
- Skiing
- Gardening
Timeline
Principal Consultant
Orbacz Strategy Group, LLC
04.2010 - 11.2020
Sr Principal Consultant
Booz Allen Hamilton
01.2007 - 05.2009
Travel
01.2004 - 03.2007
Managing Director of Operations
FedEx Corporation
09.1996 - 08.2004
Managing Director
FedEx Corporation
10.1990 - 09.1996
BBA - Business Management
Byrd School of Business, Shenandoah University
Georgetown University
Executive Leadership Certification -
Georgetown University