Debra Osier
Gettysburg,SD
Summary
Professional, experienced healthcare assistant equipped to support physical therapy. Strong background in patient care, rehabilitation techniques, and implementing computer systems such as Meditech and ReDoc. Excellent team collaborator with consistent focus on achieving optimal patient outcomes and adaptable to changing needs. Skilled in therapeutic interventions, patient communication, and documentation along with strong computer skills. Reliable and driven to contribute positively to patient recovery and wellness.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Physical Therapist Assistant
Avera St. Mary's Hospital
06.2000 - Current
- Communicated with physicians to provide updates on patient care.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Developed strong patient rapport and trust through empathetic listening and consistent encouragement during the rehabilitation process.
- Contributed to interdisciplinary team meetings for better coordination of care among healthcare professionals involved in the patients'' recovery process.
- Communicated regularly with referral sources such as physicians, case managers, and other healthcare providers to ensure seamless continuity of care across settings.
- Ensured accurate documentation of all patient interventions, progress notes, and billing information in electronic medical records.
- Team member of implementing electronic health records to the facility when Meditech was introduced to our organization.
- Point person on the implementation of Meditech's updates and ReDoc as one of the superusers in our department.
- Introduced and instructed rehab department on the use of Meditech and ReDoc.
Clubhouse Manager
Gettysburg Country Club
01.2020 - 10.2024
- . Increased efficiency of daily operations by analyzing workflows; identifying areas for improvement; initiating changes as necessary.
- Maintained high standards of cleanliness and safety within the clubhouse facilities, exceeding health code regulations.
- Established clear expectations for staff performance through comprehensive job descriptions, goal setting, and ongoing feedback sessions.
- Maximized customer satisfaction by promptly resolving issues and concerns in a professional manner.
- Enhanced member satisfaction by implementing personalized services and addressing individual needs.
- Developed strong relationships with vendors to negotiate favorable contracts for goods and services required at the clubhouse.
- Initiated Point Of Service (Toast) system to our clubhouse. Performed the setup, created menus, and instructed staff in the new system.
Education
Associate of Science - Physical Therapy
Lake Area Technical Institute
Watertown05.2000
Nursing
South Dakota State University
Brookings, SDHigh School Diploma -
Groton High School
Groton05.1996
Skills
- Post-surgical rehabilitation
- Geriatric physical therapy
- Orthopedic rehabilitation
- Functional mobility training
- Customer service
- Proficient in Meditech & ReDoc
- Certified in LSVT BIG
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
- Physical Therapist Assistant License (PTA) - South Dakota Board of Physical Therapy.
- LSVT Certification - June 2022
Timeline
Clubhouse Manager
Gettysburg Country Club
01.2020 - 10.2024
Physical Therapist Assistant
Avera St. Mary's Hospital
06.2000 - Current
- Basic Life Support (BLS) Certification - American Heart Association.
- Physical Therapist Assistant License (PTA) - South Dakota Board of Physical Therapy.
- LSVT Certification - June 2022
Associate of Science - Physical Therapy
Lake Area Technical Institute
Nursing
South Dakota State University
High School Diploma -
Groton High School
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