Overview
Summary
Work History
Education
Skills
Certification
Interests
Quote
Timeline
SoftwareDeveloper
Debra Pacheco

Debra Pacheco

San Leandro,CA

Overview

32
32
years of professional experience
1
1
Certification

Summary

Detail-oriented technician specializing in pest management and quality control. Proven ability to diagnose issues and train staff to enhance service efficiency.

Dedicated pest management technician with expertise in customer service and integrated pest management. Strong mechanical knowledge and quality assurance skills drive efficient operations and enhance customer satisfaction.

Work History

Technician

Orkin Pest Control
05.2024 - Current
  • Diagnosed and resolved pest issues using integrated pest management techniques.
  • Conducted thorough inspections to identify potential infestations and recommend preventative measures.
  • Developed treatment plans tailored to specific pest problems and customer needs.
  • Trained junior technicians on safety protocols and effective pest control methods.
  • Enhanced service efficiency by optimizing route planning and scheduling for field operations.
  • Collaborated with customers to educate them on pest prevention strategies and services offered.
  • Implemented quality control measures to ensure compliance with industry standards and regulations.
  • Monitored and reported on customer satisfaction, driving continuous improvement initiatives within the team.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.

Medical Assistant

Kaiser Permanente
01.1998 - 03.2021
  • Assisted with patient intake, ensuring accurate medical histories and documentation.
  • Coordinated appointment scheduling, optimizing provider availability and patient flow.
  • Supported clinical staff in administering medications and performing procedures.
  • Educated patients on treatment plans and preventive care measures.
  • Trained new medical assistants on office protocols and electronic health record systems.
  • Developed streamlined processes for managing patient records, enhancing data retrieval efficiency.
  • Led quality assurance initiatives to improve patient satisfaction scores and service delivery.
  • Collaborated with multidisciplinary teams to implement best practices in patient care management.

Teacher's Assistant

Victory Elementary
08.1993 - 12.1997
  • Assisted lead teacher in developing and implementing lesson plans.
  • Supported classroom management by monitoring student behavior and engagement.
  • Facilitated small group instruction, enhancing individualized learning experiences.
  • Prepared educational materials and resources for classroom activities.
  • Participated in professional development workshops to enhance teaching skills.
  • Organized classroom environment to promote a positive learning atmosphere.
  • Collaborated with teachers to assess student performance and adapt strategies.
  • Communicated effectively with parents regarding student progress and needs.

Education

Master of Arts - Education

University of Arizona
Tucson, AZ
11-2025

Bachelor of Arts - Political Science And Government

University of Arizona
Tucson, AZ
03-2024

Skills

  • Attention to detail
  • Customer service
  • Works Well Under Pressure
  • Multitasking and organization
  • Precision measuring
  • Power Tools and Equipment
  • Quality control
  • Mechanical Knowledge
  • Work Planning and Prioritization
  • Heavy lifting
  • Workload management
  • Routine Inspections
  • Customer interaction
  • System troubleshooting
  • Repair services

Certification

  • Branch 2 License Orkin Pest Control


Interests

  • Outdoor Recreation
  • Horseback Riding
  • Volunteering
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Playing Sports
  • I participate in a variety of outdoor recreational activities
  • Team Sports
  • High-Intensity Interval Training
  • I participate in various sports activities for physical activity, camaraderie, and personal growth

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Technician

Orkin Pest Control
05.2024 - Current

Medical Assistant

Kaiser Permanente
01.1998 - 03.2021

Teacher's Assistant

Victory Elementary
08.1993 - 12.1997

Master of Arts - Education

University of Arizona

Bachelor of Arts - Political Science And Government

University of Arizona