Debra Park
Carrollton,TX
Summary
Experienced food & beverage professional with experience in food production and customer service. Proven ability to manage baking operations while fostering team collaboration and maintaining high standards of food safety. Committed to delivering exceptional quality and enhancing customer satisfaction.
Overview
9
9
years of professional experience
Work History
Operator/Baker
Champ Donut Company
Fort Worth, TX
09.2019 - 08.2023
- Produced fresh yeast dough daily, overseeing mixing, fermentation, proofing, and frying to meet high-volume production demands
- Scaled and prepared dough batches to ensure consistent texture and quality, supporting daily production goals
- Managed early morning baking operations, ensuring fresh product availability and efficient kitchen workflow
- Maintained strict food safety, sanitation, and ingredient handling standards in a commercial kitchen
- Assisted with recipe development and seasonal menu items, refining dough formulas and production processes to enhance menu offerings
Cabin Crew
Emirates Airlines
Dubai, UAE
03.2016 - 08.2019
- Delivered exceptional customer service to enhance passenger experience on flights.
- Conducted safety demonstrations, ensuring passengers understood emergency procedures for their safety.
- Assisted passengers with boarding and disembarking processes for smooth transitions.
- Collaborated with team members to maintain cabin cleanliness and organization.
- Handled passenger inquiries and resolved issues promptly, enhancing overall flight experience.
- Monitored in-flight service delivery, ensuring compliance with company standards and enhancing satisfaction.
Food & Beverage Supervisor
Hyatt Regency DFW
DFW Airport, TX
01.2015 - 09.2015
- Supervised daily front-of-house operations in a high-volume hotel restaurant, ensuring smooth service execution and adherence to Hyatt hospitality standards.
- Led and supported service staff during peak dining periods, coordinating team workflow to maintain efficient service and high guest satisfaction.
- Assisted with staff scheduling, onboarding, and training of new associates to ensure consistency in service quality and operational procedures.
Food & Beverage Intern
Hyatt Regency Dallas
Dallas, TX
06.2014 - 07.2014
- Resolved guest requests and service issues promptly and professionally, fostering rapport with guests to enhance their dining experience.
- Executed opening and closing shift responsibilities including side work, dining area setup, and sanitation to ensure operational readiness for service.
- Participated in weekly cross-department meetings (front office, banquet operations, culinary, and restaurant management) to enhance understanding of hotel operations and guest service standards.
Education
Bachelor of Science - Hotel & Restaurant Management
University of Houston
Houston12-2014
Skills
- Dough production
- Food safety
- Kitchen workflow
- Time management
- Team collaboration
- Customer engagement
Languages
Korean
Native/ Bilingual
Timeline
Operator/Baker
Champ Donut Company
09.2019 - 08.2023
Cabin Crew
Emirates Airlines
03.2016 - 08.2019
Food & Beverage Supervisor
Hyatt Regency DFW
01.2015 - 09.2015
Food & Beverage Intern
Hyatt Regency Dallas
06.2014 - 07.2014
Bachelor of Science - Hotel & Restaurant Management
University of Houston