Debra Parker-Copenhaver
Smyrna,TN
Summary
Self motivated and adaptable professional with a versatile background and skill set. Excellent communication skills, reliability, and the ability to multitask in fast-paced environments. Experienced in customer relations, staff training, accounts payable and receivable, payroll, merchandising, retail and warehouse operations. A strong commitment to excellence and drive for success.
Overview
30
30
years of professional experience
Work History
Warehouse Associate II/Inventory/eBay/Aftermarket
All Star Auto Parts/Terrepower
10.2021 - 08.2025
- Successfully manage 2 online eBay stores, and efficiently communicate with online customers regarding orders and returns. Communicate with other branches regarding inventory and orders.
- Managed and organized warehouse inventory. Weekly cycle counts and yearly inventory with the Pinnacle system.
- Manage online eBay store, and efficiently communicate with online customers regarding orders and returns. Communicate with other branches regarding inventory and orders.
- Quality assurance reviewing headlights before being packed and shipped.
- Receive, credit and inventoried product returns. Inspected products for defects and damages and report items to supervisors.
- Clean and take photos of used headlights and write a detailed listing for each headlight listed to our online store.
- Trained new associates on product knowledge and script efficiency.
- Communicate with Management and team.
- Loaded and unloaded shipments for out-going and receiving trucks.
Administrative Assistant
Spectra metals
03.2021 - 10.2021
- Assisted the executive management team in making informed decisions by providing timely and accurate administrative support.
- Customer service and sales for walk in, phone, and online sales orders.
- Completions of contracts and receipts for customers.
- Track daily and weekly sales, reconciliation on daily receipts.
- Assist and communicate with warehouse staff and drivers.
- Maintained office and warehouse inventory by assisting with supply orders.
- Built and maintained relationships with vendors and other external contacts.
Residual
Under Armour, Inc
08.2019 - 06.2020
- Residual inventory picking for outgoing orders.
- ICQA inventory count of bins, receiving new inventory and put away into assigned inventory bins.
- Met deadlines while maintaining high-quality deliverables.
- Independent self motivated worker.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Used headset and hand held devices for assigned tasks.
- Picking and packing.
- Hired on as permanent worker after 6 months.
- LAID OFF DUE TO TORNADO THEN COVID.
Retail Merchandise Lead for Publix Grocery Stores
Crossmark Merchandising
10.2018 - 09.2019
- Lead 3-person planogram reset team that traveled to multiple store locations.
- Trained new staff on planogram procedures.
- Communicate with the stores inventory department.
- Set POG's by specifications,organized the display of merchandise in an aesthetically pleasing manner that encourages customers to purchase products. Which was not limited to rotating and moving of product, cleanliness, and retagging price of merchandise.
Modular Team, Stocker, Inventory Control
Walmart
03.2010 - 10.2018
- Customer service assisting customers in locating items throughout the store.
- Setting of planogram modular layouts through out the store which included changing displays, cleaning fixtures, replacing price labels for accuracy; as well as moving, rotating and stocking new product to shelves.
- Inventory control picking freight to be taken to the floor as well as binning new over stock of merchandise into correct inventory areas.
- Counting and changing on hand counts of product for inventory accuracy. Managed daily replenishment activities including stocking, and merchandising of products.
- Experience using a Telxon and MC40 handheld inventory scanner, and computer.
- Required and capable to be an independent worker with good time management.
- Communication with Management and leads.
Pharmacy Technician
CVS Pharmacy
04.2007 - 02.2008
- Provided excellent customer service to patients in a professional manner. Assisted customers by answering simple questions, locating items and referring them to pharmacist for medication information. Answered pharmacy telephones to respond to questions or requests.
- Received written prescription and refilled requests and verified that information is complete and accurate.
- Operated cash registered to accept payment from customers.
- Selected drug and quantity, delivering items to pharmacist for review and dispensing.
- Maintained pharmacy inventory by restocking shelves, disposing of outdated drugs, and ordering new medications as needed.
- Demonstrated knowledge of pharmaceutical technology.
- Managed the daily operations of the pharmacy including receiving orders from wholesalers, stocking shelves and preparing medication for delivery or pickup.
- Expired state license. Pursuing PTCB in 2025.
FT Teller/Vault Clerk
US Bank
04.2006 - 04.2007
- FT Teller, ATM controller responsible for ATM deposits and replenishment.
- Counted currency, coins and checks received, by hand, and using currency-counting machine.
- Bank vault clerk in charge of vault cash total as well as till replenishment.
- Complete teller audits and deposits, customer sales calls, computer data entry.
- Assisted customers with deposits, withdrawals, and check cashing services in a friendly and efficient manner.
- Assisted management in bank opening and closing procedures.
Service Assistant/Vault Clerk
Costco Wholesale Warehouse
08.2003 - 08.2005
- Demonstrated proficiency in operating cash registers, scanners and credit card machines to process customer purchases.
- Followed proper cash handling procedures at all times when accepting payment from customers. Performed cashiering duties such as ringing up purchases, taking payments, and issuing refunds accurately.
- Received checks and cash for deposit, verified amounts, and checked accuracy of deposit slips. Balanced currency, coin, and checks in cash drawers at ends of shifts.
- Provided excellent customer service on the sales floor as well as stock replenishment.
Education
Certificate - Early Childhood Education
Los Positas College
Livermore, CA05.2003
High School Diploma - Massage, Acupressure and Business
Acupressure Institute Berkeley
Berkeley, CA01.1996
High School Diploma -
SOUTH SAN FRANCISCO HIGH SCHOOL
South San Francisco, CA06-1992
Skills
- Quick learning capacity
- Logistics management experience
- Retail merchandising and planogram execution
- Customer service in retail, warehouse and food service
- Proficient in administrative tasks, data entry and multiple computer systems
- Order picking, packing and shipping
- Inventory control and cycle counts
- Receiving and processing shipments
- Experience in pharmacy operations
- Employee training and team collaboration
- Payment collection, reconciliation and invoice processing
- Cash handling and management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Warehouse Associate II/Inventory/eBay/Aftermarket
All Star Auto Parts/Terrepower
10.2021 - 08.2025
Administrative Assistant
Spectra metals
03.2021 - 10.2021
Residual
Under Armour, Inc
08.2019 - 06.2020
Retail Merchandise Lead for Publix Grocery Stores
Crossmark Merchandising
10.2018 - 09.2019
Modular Team, Stocker, Inventory Control
Walmart
03.2010 - 10.2018
Pharmacy Technician
CVS Pharmacy
04.2007 - 02.2008
FT Teller/Vault Clerk
US Bank
04.2006 - 04.2007
Service Assistant/Vault Clerk
Costco Wholesale Warehouse
08.2003 - 08.2005
Certificate - Early Childhood Education
Los Positas College
High School Diploma - Massage, Acupressure and Business
Acupressure Institute Berkeley
High School Diploma -
SOUTH SAN FRANCISCO HIGH SCHOOL