CSA
WALGREENS
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Built strong relationships with customers by consistently delivering outstanding service and follow-up support.
- Increased sales through effective product recommendations and upselling techniques.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Provided exceptional service to customers by actively listening to their needs and offering personalized solutions.
- Balanced multiple priorities during peak times while maintaining composure under pressure situations.
- Maintained a clean and organized store environment for optimal customer experience.
- Provided amazing customer service by greeting customers, attending to orders and addressing specific requests.
- Connected with customers by listening to concerns and answering questions.
- Handled cash transactions accurately while adhering to company security protocols for loss prevention measures.
- Demonstrated safe practices and procedures in store by adhering to company standards.
- Answered customer questions about product availability and shipment times.
- Maintained clean and organized work environment to maintain customer safety.
- Built strong relationships with customers and colleagues by providing friendly and personable service.
- Responded proactively and positively to rapid change.
- Implemented and developed customer service training processes.
- Trained new personnel regarding company operations, policies and services.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
