Debra Plater
Chesapeake Beach,MD
Summary
Talented Senior Program Analyst driven to contribute useful information to strategic decision-making and program planning with effective data analysis. Offering 22 years of experience; 14 in the FAA industry. Highly organized, efficient and detail-oriented professional.
Overview
21
21
years of professional experience
Work History
Senior Program Analyst
FAA Contractor
07.2020 - Current
- Analyzed unstructured information to derive key insights.
- Produce, revise, and update budget formulation documents (Resource Planning Document (RPD), Capital Investment Plan (CIP), and White Sheets to prepare for the upcoming budget year.
- Collaborate with team members on upcoming actions, projects, and data release information, construct schedules and timelines for project deadlines
- Research and revise weekly, bi-weekly, and monthly data reports (Hot Topics, AQPR's, MIBCD, EVM, quad charts, Legacy Spire, Spire Portal, business plan goals/ milestones, and the Critical Acquisition Programs Performance (CAPP) report, and group updates to the newsletter.
- Prepare documents and data for distribution. Manage numerous team rosters, organizational charts, distribution lists, and group contact information.
- Construct PowerPoint slide decks for program status updates (Program Management Office (PMO)/ Program Management Review (PMR's), Nextgen Progress Report (NPR's), Portfolio Management Review (Pfmr), and Baseline Management Review (BMR).
- Organize and respond to all action items, deliverables, data calls, and other requests from various agency groups by prioritizing each project, and decreasing program response time from previous submissions.
- Accomplished communicator with executive-level management, external stakeholders, team members, other departments, group leads, and managers who are adept at identifying potential issues and devising plans to resolve them.
- Knowledge Services Network (KSN) Site Assistant: Support all team members with document uploading and password reset.
- IT support requests point of contact (new hires, onboarding, off-boarding, software and hardware requests, tracking, FRAC/ Pulse secure accounts, customer support).
- Facilitated communication sessions, collaborated with team members on upcoming projects, compiled numerous reports for program submission, researched data and revised program assessment/ spire updates, and processed all Capital Investment Team (CIT) updates.
- Complete all budget formulation (Resource Planning Documents (RPD's), White sheets, and Capital Investment Plan (CIP) updates)
- Validated results and performed quality assurance to assess the accuracy of data.
- Helped solve diverse program problems with in-depth analysis.
- Evaluated current processes to develop improvement plans to improve workflow by 20%.
- Produced detailed and relevant reports for use in making business decisions.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
Senior Program Analyst
FAA Contractor
07.2019 - 07.2020
- Assessed and coordinated schedules for project timelines.
- Validated results and performed quality assurance to assess the accuracy of data.
- Helped solve diverse program problems with in-depth analysis.
- Evaluated current processes to develop improvement plans.
- Authored numerous documents & composed documents for distribution.
- Analyzed unstructured information to derive key insights.
- Created PowerPoint presentations to communicate program status.
- Managed and researched various data and artifacts for a timely deliverable response.
Program Analyst
JMA Solutions
06.2015 - 06.2016
- Assisted in solving diverse program problems with in-depth analysis.
- Established the Office of Commercial Space Integration under System Operations.
- Created office mission, vision, and other statements.
- Connected with industry leaders to establish working rapport with various groups.
- Collaborated with team members to identify upcoming milestones for the upcoming year.
- Traveled to various sites for the purpose of observing and developing a greater understanding of the technical aspects of the program. This resulted in increased effectiveness which provided a greater level of analysis to the customer.
- Collaborated with team members to establish a plan of action for the upcoming Letter of Agreement.
- Maintained charter paperwork once the charter had been implemented.
- Created an office timeline to ensure all pertinent deadlines are met.
- Identified opportunities for productivity increases through the deconstruction of analyses and reports.
- Interviewed team leaders and recommended new strategies for motivating team members to improve efficiency and participation.
- Investigated internal operations to define current operational strategies.
- Performed in-depth analysis to help solve diverse problems with program implementation and operations.
- Utilized internal software to create team deadlines and track steps taken toward project resolution.
- Assessed program risks by reviewing plans and analyzing available data.
- Collaborated with various departments to manage the organization's goals and objectives.
- Prepared PowerPoint presentations to brief various industry members and Government staff.
- Evaluated current processes to develop improvement plans.
- Restructured procedures through coordination with the compliance director to create and execute projects.
Program Analyst / Conference Facilitator
JMA Solutions
10.2010 - 10.2015
- Facilitator for the Air Transportation Information Exchange Conference (ATIEC) (plan all aspects of the conference; including space collaboration, coordination of vendors, assisting with agenda, coordination of presenters, organization and vetting of presentations, equipment rental, daily agenda, process attendee identification forms for security department).
- Trained four additional staff members in conference establishment and preparation.
- Acted as an overseer during the conference, directing each presenter and team member accordingly to ensure the agenda was followed ( microphone set up, timekeeper, and on-stage moderator).
- Facilitator for Notam Industry Day (organize the agenda, coordination of vendors, space collaboration)
- Completed special projects for management.
- Processed invoices for payment.
- Requested Purchase Requests for funding.
- Completed monthly updates in the Simplified Program Information Reporting Evaluation (SPIRE) system.
- Compiled monthly Office of Management and Budget report.
- Compiled monthly reports for the director.
- Researched and analyzed contract data as required.
- Maintained maintenance contract renewal information and updated as necessary.
- Completed quality assurance reviews to assess the accuracy of data and validate results.
- Facilitated dialogue between participants and program workers to provide the best possible program and individualized program.
- Planned and directed breakout workshops in accordance with ATIEC curricula, employing varied methods to maximize attendance.
Management Specialist
CGH Technologies
03.2008 - 08.2009
- Followed all company policies and procedures to deliver quality work.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Provided support for Aeronautical Information Services.
- Responsible for the publication of the daily National Flight Data Digest (NFDD) ensuring proper format and accuracy. Published document on the Facility Aeronautical Data Distribution System (FADDS) website.
- Prepared and published the Transmittal Letter (TL) as governed by Federal Aviation Regulation Part 97. The TL is a bi-weekly report of effective airport Standard Instrument Approach Procedures that are prepared and sent as a "docket" to Capitol Hill for review and recording.
- Coordinated with the Federal Register to ensure timely publication.
- Proofed and consolidated information regarding the Federal Aviation Regulation Part 95 (IFR Minimum En-route), for upload to FADDS.
- Reviewed documents for accuracy and completeness and consulted with division employees to resolve discrepancies when necessary.
- Created PowerPoint presentations for meetings and briefings.
- Analyzed operational performance to identify main points and provide actionable solutions to management.
- Compiled internal reports outlining results to facilitate management decision-making.
- Received and responded to office 'feedback' emails and phone calls.
- Prepared monthly 'special' Procedures list for publication to the FAA.GOV website and checked for accuracy and publishing on the FADDS website.
- Coordinated telephony call sign requests, ensuring duplicate call signs were not assigned.
- Monitored database update to the National Airspace System Resource database to ensure accuracy before data is published in aeronautical publications.
- Coached team on company policies, procedures, and best practices to enhance operational efficiency, and employee productivity, and subsequently decrease labor costs.
- Created and updated Excel spreadsheets detailing the latest information regarding maintenance of property and warranties.
Office Services Coordinator
Booz, Allen, Hamilton - Temp Position
09.2007 - 02.2008
- Maintained monthly, weekly, and daily reports of transaction.
- Coordinated office services functions .Monitored stock of office supplies to report shortages to management.
- Reviewed files and records to obtain information to respond to customer and client requests.
- Coordinated facility repairs and maintenance & janitorial services.
- Supervised receptionist & front desk operations.
- Supervised mailroom clerk (including messenger and supply operations) shipping and receiving.
- Coordinated office moves, conference room scheduling/set up, and office procedures.
- Assisted onsite staff with all facility concerns.
- Monitored office space to ensure compliance with company regulations.
- Verified available office space and assisted in assigning the office space to employees.
- Acted as liaison between employees and building management.
Testing Center Coordinator
University Of Maryland University College
07.2002 - 07.2005
- Planned and implemented staff development and in-service training programs to enhance knowledge and skills.
- Evaluated programs and monitored implementation and compliance with regulations to achieve objectives.
- Designed or used assessments to monitor student learning outcomes.
- Conferred and resolved education-related issues and problems with students and school officials.
- Provided Customer service to faculty members, students, and University employees.
- Assisted in the design and implementation of an online makeup database.
- Monitored the day-to-day operations of the testing center.
- Assisted faculty with scheduling of exams.
- Coordinated the scheduling of student placement test (local and distant).
- Reported daily issues to the Director of exam and testing services.
- Managed and delegated student workers' daily work assignments.
- Trained and supervised five proctors.
- Prepared and responded to email requests.
- Prepared and scheduled student examinations.
- Prepared, drafted, and edited routine correspondence and memos.
- Researched and located misplaced exams.
- Proctored final exams and mid-term exams.
- Prepared testing rooms and organized class material.
Education
Bachelor of Science - Social Science
University of Maryland University College
Largo , Maryland 12.2019
Skills
- Proficient in Microsoft Office
- Data Validation
- Assessing program reviews
- Analysis
- Data Collection
- Customer Relations
- Organizational Skills
Timeline
Senior Program Analyst
FAA Contractor
07.2020 - Current
Senior Program Analyst
FAA Contractor
07.2019 - 07.2020
Program Analyst
JMA Solutions
06.2015 - 06.2016
Program Analyst / Conference Facilitator
JMA Solutions
10.2010 - 10.2015
Management Specialist
CGH Technologies
03.2008 - 08.2009
Office Services Coordinator
Booz, Allen, Hamilton - Temp Position
09.2007 - 02.2008
Testing Center Coordinator
University Of Maryland University College
07.2002 - 07.2005
Bachelor of Science - Social Science
University of Maryland University College
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