Debra Rannells

Assisted Operations Manager with sending Invoices to clients; Posted payments once received by EFT or check to accounts; filing of Invoices; other duties as assigned.

Answer phones and assist clients in setting up surveys to be done by getting a quote for the cost on the property to be surveyed. When payment is made for th survey, set up a date for the survey to be done and get it on the office calendar. Also assist Real Estate Agents in getting surveys done and answer questions about surveys that were already completed. Assist the owner in setting up Survey Classes to be taught to Real Estate Agents and Lawyers. Get the materials in packets by copying several pages for the class and be in contact with the folks hosting the class. Update Excel Report with information about the Surveyor and crews as to what jobs were completed on a weekly basis for the owner. File survey folders of jobs that were completed.

Answered multiple phone lines for the business and get the call to a Sales Associate, Manager or Warehouse Associate. Handle emails from Corporate Office concerning accounts and incidents to be handled. Also handle reports from Corporate concerning exceptions on client accounts that need to be taken care of. Distribute in-coming mail to appropriate area. Ordered supplies for Sales Team and Managers.