Summary
Overview
Work History
Education
Skills
Timeline
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Debra Richardson

House Springs,MO

Summary

Methodical Job Title eager to apply Number years of success in administrative roles. Well-versed in managing nursing station calls, appointments and paperwork with efficiency and quality. Hardworking and eager to assist with meeting team objectives in a dynamic healthcare environment.

Meticulous administrative professional bringing demonstrated success in managing nurse station operations, including processing lab testing orders, monitoring medication inventory and collaborating with management to foster efficiency. Accustomed to transcribing physicians' orders and liaising with healthcare professional to deliver superior care.

Efficient administrative professional offering Number years of commendable performance in Unit Secretary roles. Aiming to utilize strong knowledge of nursing unit operations and a skill for building patient rapport to contribute value to a dynamic healthcare team.

Meticulous and hardworking Unit Secretary with strong foundation in team training and development for administrative roles. Knowledge of medical billing, appointment scheduling and medication inventory management in providing quality patient care.

Highly organized Job Title knowledgeable about healthcare processes and administrative requirements. Qualified to handle insurance documentation, update charts and manage business correspondence. Pursued opportunity to learn Language to enhance support of Type populations.

Proactive Unit Secretary with Number years of healthcare experience. Frequently commended for a proactive and patient-focused attitude. Eager to bring superior performance and a strong work ethic to help achieve team goals.

Effective Unit Secretary with superior expertise in patient privacy protocols and nursing unit operations. Well-versed in incoming call management and patient database updates demonstrated over Number years of related experience.

Dedicated Unit Secretary adept at collaborating with nurses and physicians to facilitate seamless healthcare operations demonstrated over Number years in related roles. Eager to contribute value to the Company team through an excellent work ethic and strong knowledge of patient records management.

Maintain high-volume medical office environments by efficiently coordinating files, appointments and other patient needs. Proven skills in Type and Type environments with expertise in managing provider requirements. Positive and upbeat with excellent interpersonal communication skills.

Committed Job Title accustomed to scheduling lab work and follow-up appointments, as well as processing paperwork for patient discharges and admissions. Quick-learning and proactive with a proven history of going above and beyond to foster excellent patient care. Adept at fostering efficiency in nursing station operations and communicating effectively to minimize errors.

Hardworking Job Title brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members.

Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Advanced abilities in Software.

Meticulous Job title with Number years of experience in Type industry. Fantastic attention to detail, collaboration skills and typing. Committed to streamlining organizational procedures to optimize office settings.

Astute professional highly skilled at handling patient issues and questions. Talented individual offering fluency in Number languages.

Astute medical administrative professional trained in appointments, front desk management and recordkeeping. Helps staff maintain office operations at optimal levels with great organizational and multitasking abilities. Skilled at typing correspondence and managing files.

Goal-oriented and welcoming with proven history of modernizing traditional offices to maximize patient satisfaction. Dedicated to organization and collaboration with over Number years in Type industry. Trained in Software with excellent Area of expertise skills.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Enthusiastic Job Title eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Task and training in Skill. Motivated to learn, grow and excel in Industry.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Reliable employee seeking Job Title position. Offering excellent communication and good judgment.

Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.

Talented Owner with excellent marketing, customer service and facility oversight skills and more than Number years of experience. Highly effective and comfortable working with people at all levels in organization.

Enthusiastic business leader with dynamic experience planning, leading and improving activities to support successful business operations. Strategic in developing policies, managing staff and developing new revenue streams. Focused on motivating staff and working with diverse personality types to drive improvements.

Results-driven Job Title with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.

Astute Business Owner experienced in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalized on new trends and technologies to boost business initiatives and reach sales objectives.

Motivated business professional bringing Number years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.

Results-driven Job Title bringing Number+ years of experience in Industry operations. Focused on boosting team productivity and increasing profits by proactively managing and improving operations. Proficient in overseeing accounting, compliance and records management.

Determined Job Title with success boosting productivity and streamlining procedures for organizations. Focused on smoothly overseeing financial, personnel and operational facets. Expertly balanced targets with resources and optimized long-term success.

Creative Business Owner with exceptional background spent in Industry. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams.

Ambitious Managing Director with excellent Skill and Skill skills. Highly effective at promoting positive relationships and building capable teams. Track record of improving overall operations, reducing overhead and increasing corporate value.

Talented professional with expert sales and Skill talents. Composed persona known for having excellent drive. Insightful Job Title with Number years of customer service experience.

Detail-oriented Job Title with Number years of Type experience. Expert in Type industry protocols with proven history of leading shifts with excellent guidance and employee leadership. Trained in Area of expertise and committed to punctuality.

Visionary individual with more than Number years working as Managing Director for Type organization. Highly communicative and experienced in Skill and Skill. Strengths in strategic planning, efficiency and team building.

Veteran Job Title with top-level skills in Skill. Likeable personality and customer-focused background coupled with expertise in Area of expertise. Ready to tackle new challenges and build success with exciting organization.

Forward-thinking Job Title with extensive knowledge of Area of expertise. Known for success in Type industries and leading employees to complete tasks. Dedicated to efficient conflict resolution and excellent services.

Studious Job Title offering Number years of extensive experience in Industry. Top-tier skills in business and operations management. Analytical problem solver and critical thinker with remarkable decision-making and multi-tasking abilities.

Experienced Job Title with over Number years of experience in Industry. Excellent reputation for resolving problems and improving customer satisfaction.

Overview

27
27
years of professional experience

Work History

Cleaning Staff Member

Merit Logistics
Fenton, MO
11.2018 - 06.2019
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals and materials properly and with caution.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Worked alongside other cleaners to complete jobs in corporate office buildings.
  • Worked on cleaning team to service hotels, offices and other commercial buildings.
  • Operated and maintained large carpet shampoo machines, industrial washing machines and dishwashers.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Used organic-based chemicals to disinfect floors, counters and furniture.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.

Unit Secretary

SAMC
South County, MO
07.2000 - 08.2012
  • Managed incoming calls and directed to appropriate department.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Maintained rapport with physicians, nurse,s and other healthcare personnel.
  • Maintained current and accurate medical records for patients.
  • Provided information for patient admissions and discharges to foster timely processing.
  • Supported office staff and operational requirements with administrative tasks.
  • Enhanced office productivity by handling high volume of callers per day.
  • Transcribed doctors' medication orders, lab test requests and care plans.
  • Executed administrative duties to facilitate unit tasks and meet team goals.
  • Processed lab paperwork and requests according to physicians' orders.
  • Developed training protocols for new unit secretaries.
  • Drafted unit correspondence, memos, and department updates.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Facilitated lab orders and medication administration.
  • Completed and filed financial documentation for accounting purposes.
  • Answered telephone calls to offer office information, answer questions and direct calls to staff.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
  • Received and routed laboratory results to correct clinical staff members.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Greeted visitors and initiated triage processes for clients to streamline patient flow.
  • Organized patient files and streamlined operations to improve efficiency.
  • Answered phone calls and messages for Number-physician Type medical facility, scheduling appointments and handling patient inquiries.
  • Facilitated organized record retrieval and access by maintaining filing system for both in-house and discharged residents.
  • Registered and verified patient records before triage with most up-to-date information.
  • Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
  • Collaborated with assistants and Type doctors to prepare and set up rooms with adequate supplies and equipment.
  • Managed financial documentations such as expense reports and invoices.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.
  • Managed office bookkeeping with insurance billing and patient payments.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Accurately completed insurance and Medicaid billing and OASIS documentation for patient visits.

Owner/Operator

Self-employeed
House Springs, MO
08.1985 - 10.1999
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Created and monitored promotional approaches to increase sales and profit levels.
  • Reconciled daily sales, returns and financial reports in QuickBooks.
  • Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
  • Optimized team hiring, training and performance.
  • Maintained up-to-date administrative records to monitor operational conditions.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Established, optimized and enforced business policies to maintain consistency and high-quality standards across industry operations.
  • Devised processes to boost long-term business success and increase profit levels.
  • Founded and managed Type business, growing revenue to $Amount in first year.
  • Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
  • Trained and developed team members to build human capital.
  • Developed sales presentations and promotion initiatives to key accounts to drive product sales and increase brand awareness.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
  • Aligned branding initiatives and sales strategies with client goals.
  • Cultivated forward-thinking, inclusive and performance-oriented business culture to lead industry in innovation and push progress.
  • Reduced personnel turnover and promoted employee development by recruiting team-oriented candidates and implementing new training practices.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Discovered areas of improvement by generating quarterly operational and sales reports.
  • Improved records management systems for leases and contracts to boost renewals timeliness.
  • Directed successful operational turnaround, eliminating over $Amount in debt within Timeframe.

Education

High School Diploma - Ordinary Studies of High School Education

Herculaneum High School
Herculaneum, MO
09.1975

Skills

  • Insurance Claims
  • Advising Patents
  • Medical Recordkeeping
  • Medical Report Preparation
  • Unit Loading
  • EMR Systems
  • Equipment Troubleshooting and Maintenance
  • Follow-Up Appointment Scheduling
  • Medical Billing Protocol
  • Patient Database Management
  • Medication Inventory
  • Nursing Unit Operations
  • Call Transfers
  • Data Entry Software
  • Invoice Preparation
  • Lab Test Protocols
  • Incoming Call Management
  • Taking Client Histories
  • Organization and Time Management
  • Patient Chart Maintenance
  • Medical Coding
  • Incoming Call Reception
  • Patient Billing
  • Patient Admission
  • Referral Verification
  • Patient Health Information Access
  • Office Management
  • Medical Records Verification
  • Patient Referral
  • Claim Forms
  • Documentation Review
  • Regulatory Documentation
  • Patient Eligibility Requirements
  • Payment Scheduling and Collection
  • Outpatient Procedures
  • Maintaining Financial Records
  • Payment Plan Options
  • Computer Proficiency
  • Calendar and Appointment Management
  • Pharmacy Correspondence
  • Message and Report Transcription
  • Office Coordination
  • Scheduling Tests and Procedures
  • Patient Interviews
  • Staff Leadership
  • Teamwork and Collaboration
  • Prescription Refills
  • Adaptable and Flexible
  • Standards Documentation
  • Service Improvement Analysis
  • Logistics Database Management
  • Emergency Operating Procedures
  • Product Transportation
  • DOT Compliance
  • Materials Storage
  • Customer Satisfaction
  • Driver Routing
  • Workforce Management
  • Inventory Management Software
  • Fleet Inspections
  • Monthly Inventory
  • GPS Data
  • Quality Standards
  • Receiving Oversight
  • Strategic Partnership
  • Maintenance and Repair Orders
  • Organizational Requirements Monitoring
  • Complex Negotiations
  • Web-Based Logistics Information Systems
  • Materials Monitoring
  • Analytic Tools and Methods
  • Operational Efficiency
  • Budget Preparation and Management
  • Shipping Activity Oversight
  • Customer Experience
  • Critical Thinking
  • Policy and Procedure Enforcement
  • Logistics Processes Planning
  • Accounting Softwares
  • Performance Metric
  • Truck Inspections
  • Enterprise Resource Planning Software
  • Warehouse Safety Programs
  • Part Repairs and Replacement
  • Improvement Recommendations
  • Vehicle Flow Monitoring
  • Corporate Logistics
  • Quarterly Reviews
  • Operations Control
  • Federal Contracting
  • Service Provider Communication
  • Interdepartmental Collaboration
  • Process Monitoring
  • Reading Comprehension
  • Data Interpretation
  • Worker Supervision
  • DOT Standards
  • Driver Scheduling
  • Alarm Response
  • Safety Standards
  • Preventive Maintenance
  • Compliance Regulations
  • Customer Orders
  • Proper Storage
  • Enforcing Policies
  • Team Meetings
  • Safety Procedures
  • Maintenance Reports
  • Daily Logs
  • Complex Problem-Solving
  • Client Base Retention
  • Freight Cost Reporting
  • Business Needs Analysis
  • Continuous Improvement Projects
  • Visual Merchandising
  • Goal Maintenance
  • International Freight Management
  • Delivery Schedules
  • Project Requirements
  • Transportation Activity Management
  • Outgoing Shipments Oversight
  • Sales Forecasts
  • Billing Systems
  • Inventory Reconciliation
  • Incoming Shipments Review
  • Creative Solutions
  • Company Inventory Oversight
  • Distribution and Warehousing
  • Defective Product Removal and Disposal
  • Fleet Dispatching
  • Overcoming Objections

Timeline

Cleaning Staff Member

Merit Logistics
11.2018 - 06.2019

Unit Secretary

SAMC
07.2000 - 08.2012

Owner/Operator

Self-employeed
08.1985 - 10.1999

High School Diploma - Ordinary Studies of High School Education

Herculaneum High School
Debra Richardson