Summary
Overview
Work History
Education
Skills
Timeline
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Debra Rogers

Sacramento

Summary

Dynamic Dental Technician with proven expertise at Reliable Dental Lab in dental prosthesis fabrication and quality assurance. Recognized for enhancing team productivity and maintaining patient confidentiality. Skilled in handling dental ceramics and delivering exceptional customer service, ensuring high-quality outcomes in a fast-paced environment. Committed to continuous professional development and innovation.

Overview

23
23
years of professional experience

Work History

Dental Technician

Reliable Dental Lab
02.2019 - Current
  • Assisted in fabricating dental prosthetics using precision tools and materials.
  • Learned safety protocols and proper handling of dental equipment.
  • Supported senior technicians by preparing workstations for production tasks.
  • Collaborated with team members to ensure timely completion of projects.
  • Maintained cleanliness and organization of laboratory workspace and tools.
  • Adapted quickly to new techniques and technologies in dental fabrication.
  • Continuously updated knowledge on new materials and techniques through professional development courses, ensuring provision of cutting-edge services to clients.
  • Participated in team meetings to discuss case challenges, share knowledge, and collaborate on best practices for improved laboratory efficiency.

Office Manager

Thrifty Home Medical
07.2010 - 09.2014
  • Managed daily office operations to ensure efficient workflow and productivity.
  • Coordinated scheduling and appointments for medical staff and patients effectively.
  • Streamlined inventory management processes, reducing supply discrepancies.
  • Maintained accurate records of patient interactions and office transactions.
  • Oversaw communication between departments to enhance collaboration.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
  • Reduced overhead costs significantly through negotiation of vendor contracts for office supplies and services.

Clerical Administrator

Owensboro Health Muhlenberg Community Hospital
04.2002 - 06.2010
  • Managed patient records and ensured accurate documentation within electronic health record systems.
  • Coordinated scheduling for medical appointments and procedures across multiple departments.
  • Assisted with front desk operations, providing excellent customer service to patients and visitors.
  • Maintained inventory of office supplies, ensuring availability for daily operational needs.
  • Processed patient admissions and discharge paperwork efficiently, enhancing workflow effectiveness.
  • Increased productivity by prioritizing tasks and multitasking effectively in a fast-paced environment.
  • Reduced errors in data entry tasks by maintaining high attention to detail and accuracy.
  • Mentored new employees thereby reducing training time and fostering a cohesive work atmosphere.
  • Coordinated travel arrangements for executives, ensuring timely bookings and efficient itineraries.
  • Collaborated with colleagues on projects, contributing valuable input for improved outcomes.
  • Supported billing department by verifying insurance information and processing claims accurately.
  • Developed filing systems that improved retrieval speed and reduced document loss risks.

Education

Academic - Medical

Bremen High School
Bremen, KY
05.1975

Skills

  • Work order following
  • Quality control analysis
  • Quality assurance
  • Customer service
  • Dental prosthesis fabrication
  • Dental ceramics handling
  • Impressions
  • Patient confidentiality
  • Denture repairs
  • Restoration fabrication

Timeline

Dental Technician

Reliable Dental Lab
02.2019 - Current

Office Manager

Thrifty Home Medical
07.2010 - 09.2014

Clerical Administrator

Owensboro Health Muhlenberg Community Hospital
04.2002 - 06.2010

Academic - Medical

Bremen High School

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