Debra S. Bissoon
Ozone Park,NY
Summary
Results-oriented professional with a robust background in office management and client relations, leveraging extensive expertise in strategic planning, financial reporting, and business operations to drive organizational success. Proven ability to assess client needs and deliver tailored solutions, particularly in the life insurance sector, while maintaining high levels of customer satisfaction through effective communication and problem resolution. Dedicated team player thriving in both independent and collaborative environments, consistently demonstrating adaptability to meet evolving challenges. Proficient in various software applications, including Synchronic and MS Office Suite, ensuring efficient administrative support and operational excellence.
Overview
32
32
years of professional experience
Work History
Field Agent
New York Life Ins.
06.2011 - Current
- Help clients plan for retirement, their long term care needs, offer employee benefits to companies, and life insurance to individuals.
Director of Operations
Ghostrider Services, Inc.
06.1994 - 04.2011
- Direct all areas of operations including front end and human resource functions.
- Administer all financial functions, implement measures to control costs.
- Interview, hire, train and supervise six employees.
- Generate work schedules, conduct performance evaluations, and clearly communicate business objectives and company policies to staff.
Education
M.B.A. - Management
Saint Regis University
Washington, DC06.2001
B.A. - Business Administration, Major Management
Saint Regis University
Washington, DC06.1999
Medical Billing - undefined
Career Training Center
Brooklyn, NY01.1995
Electrocardiography Technician Certificate - undefined
Eastern Technical School
New York, NY01.1987
Skills
- Customer relations
- Stress tolerance
- Quality assurance
- Crisis management
- Teamwork
- Customer service
- Problem-solving
- Time management
- Multitasking Abilities
- Client account management
- Quotes and sales
- Excellent communication
- Insurance sales expertise
- Client relationship management
Accomplishments
Achieved Career Life Producer Award in 2011
Achieved Life Producer Award in 2017
Timeline
Field Agent
New York Life Ins.
06.2011 - Current
Director of Operations
Ghostrider Services, Inc.
06.1994 - 04.2011
B.A. - Business Administration, Major Management
Saint Regis University
Medical Billing - undefined
Career Training Center
Electrocardiography Technician Certificate - undefined
Eastern Technical School
M.B.A. - Management
Saint Regis University