Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

Debra Schwenke

Anchorage

Summary

Dynamic Certified Medical Assistant with a proven track record at Alaska Heart & Vascular Institute, excelling in patient record management and vital sign assessment. Adept at telehealth coordination and delivering exceptional customer service, I ensure patient care excellence while maintaining confidentiality and compliance with HIPAA regulations. Passionate about enhancing patient experiences and outcomes.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Certified Medical Assistant

Alaska Heart & Vascular Institute
Anchorage
12.2024 - Current
  • Maintained patient confidentiality in accordance with HIPAA regulations.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Prepared treatment rooms for patient examinations.
  • Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
  • Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Interviewed patients to verify information, record medical history and confirm purpose of visit.
  • Experience in doing patient intake over the phone for telemedicine appointments for providers.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Conducted EKGs, INR tests, glucose tests, orthostatic BP, 6-minute walks per providers' orders, and assisted with taking and documenting vitals for LVAD patients.

Ticket Agent

Pegasus Aviation Services LLC
Anchorage
03.2022 - 09.2022
  • Verified passenger identification documents for international flights.
  • Checked tickets and identifying paperwork for verification of individual identities.
  • Printed boarding passes for departing flights, according to the flight schedule.
  • Printed itineraries and tickets for passengers each day.
  • Provided customer service to passengers at the ticket counter, including checking in luggage, and issuing boarding passes.
  • Coordinated seating assignments based on customer preferences or needs.
  • Facilitated communication between ground staff, pilots, maintenance crew, and air traffic control personnel.
  • Assisted travelers with special needs or requests during check-in process.
  • Gave public address announcements regarding vehicle and aircraft arrivals and departures.
  • Coached staff on strategies to enhance performance and improve customer relations.

Education

Certified Medical Assistant -

Alaska Career College
Alaska, AK.
11-2023

High School Diploma -

Bettye Davis East High School
Alaska, AK.
07-2022

Skills

  • Patient record management
  • Vital signs and examinations
  • Telehealth coordination
  • Inventory management
  • EKG administration
  • Customer service
  • Patient care
  • Certified in basic life support (BLS)

Accomplishments

  • Alpha, Beta, Kappa 2023, Alaska Career College, Anchorage, AK.
  • Valedictorian 2023, Alaska Career College, Anchorage, AK.

Certification

  • National Certified Medical Assistant Certification.
  • Basic Life Support (BLS) Certification.
  • Cardiopulmonary Resuscitation (CPR) Certification.

References

References available upon request.

Timeline

Certified Medical Assistant

Alaska Heart & Vascular Institute
12.2024 - Current

Ticket Agent

Pegasus Aviation Services LLC
03.2022 - 09.2022

Certified Medical Assistant -

Alaska Career College

High School Diploma -

Bettye Davis East High School

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