Debra Sloan
Shreveport,LA
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
30
30
years of professional experience
Work History
Office Manager
Summerfield Senior Living
07.2006 - Current
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Collected rent.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Hotel Dispatcher
Hollywood Casino
03.2000 - 07.2006
- Answered phone calls and responded to customer emails.
- Assisted in resolving customer complaints and grievances.
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
- Monitored flow of paperwork and directed information to appropriate departments.
- Provided customers with information on lost and find products and services.
Cashier
Petro Truck Stop
05.1994 - 06.2000
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
High School Diploma -
Fair Park High School
Shreveport, LA06.1990
Skills
- Billing
- Staff Training
- Vendor Relations
- Record Keeping
- Payroll Processing
- Scheduling and Coordinating
- Inventory Management
- Documentation and Control
- Clear Oral/Written Communication
- Excellent Multi-Tasking Ability
- Account Reconciliation
- Credit and Collections
- Expense Reporting
Timeline
Office Manager
Summerfield Senior Living
07.2006 - Current
Hotel Dispatcher
Hollywood Casino
03.2000 - 07.2006
Cashier
Petro Truck Stop
05.1994 - 06.2000
High School Diploma -
Fair Park High School
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