Debra Smith
Clarksville,TN
Overview
10
10
years of professional experience
Work History
Housekeeper
Music Row Rentals
Nashville, TN
05.2020 - 03.2022
- Worked on cleaning team to service hotels, offices and other commercial buildings outside of normal place of work
- Operated electronic backpack vacuums and floor sweepers.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Dusted picture frames and wall hangings with cloth.
- Adhered to professional cleaning checklist.
- Adhered to professional house cleaning checklist.
- Responded to requests from patrons for linens and toiletries.
- Verified cleanliness and organization of storage areas and carts.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds and restocking bathroom items.
- Kept building entryway glass clean and polished for professional presentation.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Restocked linen and cycled towels and sheets in full-service Airbnb apartment hotel style -based establishment
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Tattoo Apprentice and Artist
Visual Bodhi Tattoo
Clarksville, TN
08.2020 - 11.2021
- Utilized photographs and sketches from customers to develop ideas.
- Created custom tattoo designs for customers.
- Applied permanent tattoos using indelible, non-toxic ink.
- Kept areas neat and clean and equipment sanitized.
- Presented template design sheets for customers to review.
- Grew client base by marketing services.
- Collaborated in team-based environment to maximize customer satisfaction with services.
- Accepted and processed customer payments.
- Maintained schedule and kept appointment times.
- Performed clean, high-quality work at all times.
- Received and processed stock into inventory management system.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Chef Caterer
Infinity Hospitality Group
Nashville, TN
07.2015 - 12.2020
- Designed catering menus containing ethnic food options to meet needs of diverse customer base.
- Set up and disassembled food service stations, equipment and furniture per contract specifications.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Cleared dishes and glassware quickly following each course.
- Replenished banquet stations and verified food temperatures and cleanliness of service areas.
- Sourced and selected food and beverage suppliers for contracted events to maintain high standard of service.
- Communicated with event coordinators and facility management to obtain appropriate catering accommodations.
- Served catering guests by fulfilling orders, communicating requests to kitchen staff and routinely inquiring about customer satisfaction.
- Offered vegetarian versions of frequently ordered entrees to appeal to health conscious customers.
- Conducted walk-throughs of event areas to perform final inspections with customers and verify satisfaction of arrangements and provisions.
- Created numerous appetizer, entree and dessert options to enable creation of customized menus.
- Sourced food ingredients from local markets and food suppliers to acquire items needed for food preparation.
- Tested recipes before inclusion in catering menu to verify accuracy of ingredients and preparation methods.
- Provided friendly, courteous service to create memorable moments for guests.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Executed synchronized meal service simultaneously serving multiple guests.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Served appetizers, delivered entrees and refilled beverages for banquet guests.
- Monitored dietary restrictions and served guests with special needs.
- Prepared dishes for catering events or during high-volume shifts.
- Operated standard kitchen equipment with focus on safety and sanitation.
- Cleaned and organized kitchen stations to promote team efficiency.
- Fostered enjoyable event atmosphere through friendly guest interactions
Manager
McDonald's
Murfreesboro, TN
11.2014 - 12.2015
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Maximized performance by monitoring daily activities and mentoring team members.
- Accomplished multiple tasks within established timeframes.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Supervised labor costs and departmental expenses to remain in line with budget.
- Onboarded new employees with training and new hire documentation.
- Maintained professional, organized and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
- Kept detailed records of daily progress to identify and correct areas needing improvement.
Timeline
Tattoo Apprentice and Artist
Visual Bodhi Tattoo
08.2020 - 11.2021
Housekeeper
Music Row Rentals
05.2020 - 03.2022
Chef Caterer
Infinity Hospitality Group
07.2015 - 12.2020
Manager
McDonald's
11.2014 - 12.2015