Debra Smith
Sacramento,CA
Summary
I am seeking a challenging, career oriented position that would utilize my education and experience, a job with security and opportunity for advancement. I'm in search of a position where the qualities of my dedication, creativity, enthusiasm, strong communication skills and exceptional work ethics would be an asset to your company.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Habitat for Humanity
Sacramento, CA
09.2022 - Current
- Maintain confidential office records for 300 plus applicants
- Create spreadsheets for applicants in Homeownership and Home preservation
- Keep track and create AMI’s and DTI’s spreadsheets for each applicant
- Attend special events and helped set up for Rock the Block/Homeowner dedications
- Help review applications with applicants, making sure all required documents are submitted
- Returned calls and emails to potential applicants and answered all questions to give them a better understanding of the program
- Entered all approved homeowner and home preservation into Raiser's Edge, while cleaning Raiser's Edge of all duplicates and denied applicants put in from past history
- Communicate and answer questions from Homeowner Partners and other individuals interested in Habitat for Humanity programs
Office Technician
Employment Development Department
Sacramento, CA
07.2020 - 07.2022
- Remotely working from home
- Technical Telephone and Electronic Advisories Provides technical assistance and customer education regarding UI Online and UI BPO, log-in, navigation, and browser/display issues, as well as processing requests for password resets and to send user name
- Educate claimants on self-service options available through the EDD website and other available resources
- 50 + phone calls per day
- Data entry into excel spreadsheet to keep track of every caller and add notes into an SCDB
Administrative Assistant Director/Preschool Teacher
Montessori in the City
Sacramento, CA
07.2019 - 07.2020
- Supervises 15 + employees at a time
- Manages daily operations, while planning and conducting effective development programs to meet the physical, social, emotional, and intellectual needs of each child
- Maintains and keeps licensing records up to date
- Improved filing system by indexing, removing duplicate or inactive records, and establishing a file check out system
- Assisted in classrooms and helped teachers improve teaching skills
Head Infant Teacher
Phoenix Education
Sacramento, CA
04.2018 - 06.2019
- Plan and conduct an effective development program to meet the physical, social, emotional and intellectual needs of each child
- Ensure childcare routines are carried out in a manner that is prompt, hygienic and consistent with good child development such as diapering, hand washing, eating, napping and transitioning
- Ensure safety of children through constant supervision
- Operate class in compliance with childcare licensing
- Provide a variety of language stimulation activities
Lead Clerical Support
Innovel Solutions
Sacramento, CA
12.2017 - 04.2018
- Company Overview: contract
- Perform inventory and expense control
- Data input
- Meet deadlines, productivity and quality standards
- Supervise clerical support
- Facilitates communication to both internal and external customers
- Contract
Education
Certificate of Education -
American River College
Sacramento, CACriminal Justice
Pasadena City College
Pasadena, CASkills
- Passion for children
- Reliable
- Customer service skills
- Leadership experience
Awards
- Certificate of Education: Early Childhood Certificate/Youth reading
- 18 ECE units including child psychology
- CPR certificate
- First Aid Certificate
- Seminar in Bankruptcy Law in Los Angeles
- Criminal Justice Scholarship
- Mathematics Award
- Highest Mathematics CORE for GED
Timeline
Administrative Assistant
Habitat for Humanity
09.2022 - Current
Office Technician
Employment Development Department
07.2020 - 07.2022
Administrative Assistant Director/Preschool Teacher
Montessori in the City
07.2019 - 07.2020
Head Infant Teacher
Phoenix Education
04.2018 - 06.2019
Lead Clerical Support
Innovel Solutions
12.2017 - 04.2018
Certificate of Education -
American River College
Criminal Justice
Pasadena City College