Dynamic and dedicated professional with extensive work experience. I have worked in just about every field and gained an abundance of knowledge. During my career path; I have exceeded excelling in crisis management, customer service, keeping confidentiality, organization, conflict resolution, displaying meticulous observation to what is going in my proximity and to detail. I have a Proven track record in enhancing safety protocols and reducing contraband incidents through vigilant supervision and effective communication. Committed to fostering a secure environment while maintaining high ethical standards. I enjoy interpersonal communication, learning new skills and being a preeminent employee.
Overview
9
9
years of professional experience
Work History
Correctional Officer
Warren Correctional Institution
11.2021 - Current
Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Escorted inmates to and from cells, court, hospitals, and medical appointments.
Conducted routine and emergency head counts.
Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
Tracked inmates through head counts, visitor logs, and scheduled activities.
Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
Observed behavior of residents individually and in groups.
Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
Cultivated positive relations with inmates, reducing tensions and promoting safer environment.
Home Health Aide
Northstar Provider Services
12.2016 - 03.2025
Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
Maintained a clean and safe home environment for patients, reducing falls and accidents.
Assisted clients with daily living activities, enhancing their independence and quality of life.
Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Improved patient well-being by providing compassionate and attentive personal care.
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Completed entries in log books, journals, and care plans to accurately document and report patient progress.
Traveled to clients' homes to complete healthcare services and promote continuity of care.
Assisted disabled clients to support independence and well-being.
Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
Implemented therapeutic interventions as directed by healthcare providers, improving patient comfort and mobility.
Developed individual care plans for clients based on specific needs.
Utilized effective communication skills when interacting with diverse populations including non-English speakers or individuals with cognitive impairments.
Telecommunications Supervisor
Charter Communications, Time Warner Cable
02.2018 - 06.2021
Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Escorted inmates to and from cells, court, hospitals, and medical appointments.
Conducted routine and emergency head counts.
Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
Tracked inmates through head counts, visitor logs, and scheduled activities.
Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
Observed behavior of residents individually and in groups.
Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
Cultivated positive relations with inmates, reducing tensions and promoting safer environment.